Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron Palmer

Lindon,Utah

Summary

Organized and adaptable professional with strong background in administrative support, client-facing roles, and high-pressure environments. Over 4 years of combined experience as a Medical Receptionist, Sales Representative, and Intensive Psychiatric Technician, demonstrating exceptional communication, multitasking, and problem-solving abilities. Proven track record of managing complex schedules, maintaining confidentiality, and providing high-level support with compassion and efficiency. Adept at anticipating needs, streamlining workflows, and creating a calm productive environment - ideal for supporting executives or busy professionals in dynamic settings.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Excel Eye Center
02.2025 - Current
  • Managed patient check-ins, ensuring efficient appointment scheduling and documentation accuracy.
  • Coordinated communication between patients and healthcare providers, improving information flow.
  • Assisted in verifying insurance information, streamlining billing processes for patients.
  • Maintained organized patient records using electronic health record (EHR) systems for enhanced accessibility.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.

Call Center Representative

Engagex
05.2024 - 02.2025
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales Representative

FRDM
03.2024 - 09.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Direct Support Professional

Utah State Developmental Center
04.2023 - 08.2023
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

GED -

Pleasant Grove High School
Pleasant Grove, UT
05.2022

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Relationship Building
  • Efficient data input
  • Appointment scheduling
  • Technical documentation
  • Paperwork coordination
  • Strong expertise in Excel and Word

Timeline

Medical Receptionist

Excel Eye Center
02.2025 - Current

Call Center Representative

Engagex
05.2024 - 02.2025

Sales Representative

FRDM
03.2024 - 09.2024

Direct Support Professional

Utah State Developmental Center
04.2023 - 08.2023

GED -

Pleasant Grove High School

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