Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Partlow

Charlotte,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Talented remote Customer Service Agent with background communicating with customers. Highly skilled at answering questions and providing information. Expert at handling difficult situations smoothly for excellent customer experiences and top reviews. Highly efficient and productive working remotely.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Dropoff logistics
Charlotte, North Carolina
11.2023 - Current
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Received daily delivery instructions and route assignments from dispatch.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Checked tires for proper inflation before leaving on each route.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Owner's Assistant

Trash into cash
charlotte, NC
05.2016 - Current
  • Owner and operator of junk hauling business responsible for pick up and delivery..
  • I currently employ two people
  • Responded promptly to emails from clients and prospective customers regarding inquiries about products or services offered by the company.
  • Coordinated with vendors for purchasing materials as instructed by the owner.
  • Arranged business trips, including airline tickets, car rental reservations, hotel bookings.
  • Followed up on tasks delegated by the owner in a timely manner.
  • Created PowerPoint slideshows for important presentations given by the owner.
  • Assisted in creating presentations for various projects.
  • Provided administrative support to the owner including filing, scanning, photocopying and faxing documents.
  • Answered telephone calls from customers and provided customer service when needed.
  • Maintained an organized filing system of all documents related to owners' activities.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.

Operations Administrator

Fexex Ground
Charlotte, North Carolina
02.2019 - 08.2021
  • Implemented effective strategies to reduce costs associated with operations.
  • Assisted with the implementation of new technologies into existing operational workflows.
  • Provided support to management during decision-making processes related to operations.
  • Initiated and maintained relationships with vendors, customers, and other stakeholders.
  • Developed weekly reports on operational performance metrics.
  • Coordinated internal resources to resolve customer inquiries promptly.
  • Organized and tracked inventory levels for the company's products.
  • Monitored customer service operations to ensure quality standards were met.
  • Managed personnel records according to organizational policies and regulations.
  • Resolved escalated customer complaints in accordance with established guidelines.
  • Worked closely with cross-functional teams to coordinate activities across departments.
  • Performed routine maintenance checks on equipment used in operations.
  • Conducted regular reviews of operational systems and identified areas for improvement.
  • Executed administrative tasks such as filing documents, ordering supplies.
  • Implemented customer service standards that increased client satisfaction.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Package Handler

FedEx Ground
Charlotte, North Carolina
08.2017 - 10.2019
  • Responsible for loading trucks Earned over 10 awards and promotion
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Organized packages according to type, size, destination, and other specifications.
  • Participated in regular safety meetings and training sessions.
  • Stacked boxes onto pallets in an efficient manner.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Assisted in training new employees on package handling processes.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Inspected packages for damages or defects and recorded any issues found.

Mill Operator

Wikoff Color
Charlotte, North Carolina
06.2014 - 08.2016
  • Responsible for operating a three room mill for two years also trained other staff as well
  • Cleaned work areas, machines, and equipment regularly to ensure a safe working environment.
  • Troubleshot problems with machinery or tooling in order to maintain quality standards.
  • Followed safety guidelines when operating equipment and handling hazardous materials.
  • Operated a variety of milling machines to produce parts and tools according to specifications.
  • Stored supplies in designated areas following established procedures for safekeeping and retrieval of items.
  • Unloaded machined components from machines onto conveyors or tables for further processing or packaging.
  • Used hand tools such as grinders, drill presses, saws, taps, files.
  • Adjusted machine settings to complete tasks accurately and efficiently.
  • Ensured that all safety guards were in place before starting operation of any machine.
  • Loaded raw materials into hoppers or onto conveyor belts for processing by milling machines.
  • Kept accurate records of production data such as quantity produced per hour and shift.
  • Inspected finished workpieces for conformance to specifications, using measuring instruments such as calipers, gauges, micrometers, and dial indicators.
  • Monitored the feed and speed of the machines during production runs.
  • Reported defective materials or questionable conditions to supervisor immediately.
  • Participated in regular training sessions related to job duties and safety requirements.
  • Assisted other team members with various tasks as needed.
  • Maintained strong quality standards through regular inspections and tests.
  • Inspected mill equipment and documented findings for maintenance personnel.
  • Diagnosed and resolved mill problems and performed cleaning and basic maintenance on milling equipment.
  • Turned wheels to adjust grinding roller pressure for each passage of grain between rollers, according to grain size and hardness and adjusted feed chutes to regulate.
  • Manipulated controls and observed dial indicators to monitor, adjust and regulate speeds of machine mechanisms.
  • Analyzed and managed flow sheet of each mill and adjusted mill to optimize yield and maintain consistent quality.
  • Monitored operating milling machinery, reviewed outputs, took samples and adjusted components to verify high-quality end product.
  • Identified different varieties of wheat and examined, inspected and measured products to customer's specifications.

Assistant Manager

Diamond Rose
Charlotte, North Carolina
12.2011 - 08.2015
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Created reports on sales trends, inventory levels, and financial data.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained up-to-date knowledge of company products and services.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Line Cook

Cookout
Charlotte, North Carolina
02.2009 - 10.2010
  • Responsible for grilling burgers and chicken
  • While maintaining a clean work environment
  • Performed basic knife skills such as dicing onions or slicing meats.

FedEx Ground
charlotte
10.2019

Education

GED -

LBJ JOB CROPS.
Franklin, NC
08-2009

Painting Trade -

Lbj Job Crops
Franklin, NC
08-2009

Skills

  • Quality Assurance
  • Package scanning
  • Equipment Operation
  • GPS Navigation
  • Order Verification
  • Clean Driving Record
  • Local routes understanding
  • Safe Driver Training
  • Valid Driver's License
  • Exceptional written and verbal communication skills
  • Positive Attitude
  • Dependable and reliable
  • Customer Service
  • Teamwork and Collaboration

Timeline

Delivery Driver

Dropoff logistics
11.2023 - Current

FedEx Ground
10.2019

Operations Administrator

Fexex Ground
02.2019 - 08.2021

Package Handler

FedEx Ground
08.2017 - 10.2019

Owner's Assistant

Trash into cash
05.2016 - Current

Mill Operator

Wikoff Color
06.2014 - 08.2016

Assistant Manager

Diamond Rose
12.2011 - 08.2015

Line Cook

Cookout
02.2009 - 10.2010

GED -

LBJ JOB CROPS.

Painting Trade -

Lbj Job Crops

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Cameron Partlow