Results-driven professional with expertise in account management, customer retention, and external sales. Proven ability to enhance client relationships and drive revenue through effective sales strategies.
Overview
5
5
years of professional experience
Work History
Senior Associate
ISN
Dallas, Texas
06.2024 - Current
Retained current customer base through effective account management and sales strategies across two industries.
Helped expand our client base by leveraging my knowledge of the industry initiatives and cultivating strong relationships.
Ensured seamless project execution by coordinating with cross-functional teams.
Updated stakeholders regularly on progress by monitoring project timelines and milestones.
Business Development Associate
ISN
Dallas, TX
06.2023 - 06.2024
Enhanced customer service experiences through effective communication and problem resolution.
Executed inside sales strategies to increase overall revenue and customer retention.
Developed strong relationships with clients to foster loyalty and repeat business.
Collaborated with cross-functional teams to address customer needs and improve service delivery.
Rawls College of Business Student Recruiter
Texas
Lubbock, Texas
05.2021 - 05.2023
Coordinated campus events to engage prospective students and families.
Conducted information sessions outlining academic programs and admission processes.
Social Media Marketing Intern
Guns Up Nation
Lubbock, Texas
11.2021 - 11.2022
Contributed to daily operations of social media accounts, addressing user inquiries promptly.
Developed marketing strategies to enhance community engagement and interaction.
Collaborated on multimedia projects to increase audience reach effectively.
Marketing Intern
Acuity
Frisco, Texas
05.2021 - 08.2021
Developed marketing materials for social media campaigns to enhance visibility.
Created project slicks showcasing quality of services delivered.