Cameron Randall
Deer Park,TX
Summary
Dedicated Service Technician with commitment to superior service. Driven to consistently contribute value through strong work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mobile Sales Service Technician
PIRTEK
11.2022 - Current
- Operate a purpose-built mobile service van to carry out service calls throughout the Metro and surrounding Houston area.
- Service, assemble and install fluid transfer solutions for a diverse customer base such as manufacturing, construction, rental companies, etc.
- Increased customer satisfaction by providing timely and efficient service for various fluid transfer issues on various equipment and heavy machinery.
- Reduced equipment downtime by performing efficiently, as well as regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Contributed to business growth through exceptional repair quality, leading to positive word of mouth referrals from satisfied customers.
- Develop relationships with new and existing Customers through exceptional service and communication.
- Operate various equipment and machinery in order to confirm a repair is completed so that the equipment can return to service safely without any further issues.
- Maintain 24/7 On Call ability to perform repairs after regular service hours.
- Tested finished repairs to perform quality assurance and identify discrepancies.
- Increased productivity by maintaining a clean, organized workspace and ensuring all tools were in proper working order.
- Collaborated with team members to improve overall service quality, resulting in higher customer retention rates.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Mobile Sales Service Technician
Hose Tech USA
07.2014 - 11.2022
- Operate a purpose-built mobile service van to carry out service calls throughout the Metro and surrounding Houston area.
- Service, assemble and install fluid transfer solutions for a diverse customer base such as manufacturing, construction, rental companies, etc.
- Increased customer satisfaction by providing timely and efficient service for various fluid transfer issues on various equipment and heavy machinery.
- Reduced equipment downtime by performing efficiently, as well as regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Contributed to business growth through exceptional repair quality, leading to positive word of mouth referrals from satisfied customers.
- Develop relationships with new and existing Customers through exceptional service and communication.
- Operate various equipment and machinery in order to confirm a repair is completed so that the equipment can return to service safely without any further issues.
- Maintain 24/7 On Call ability to perform repairs after regular service hours.
- Tested finished repairs to perform quality assurance and identify discrepancies.
- Increased productivity by maintaining a clean, organized workspace and ensuring all tools were in proper working order.
- Collaborated with team members to improve overall service quality, resulting in higher customer retention rates.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Lawn Care Technician
JW Lawn Service
10.2011 - 06.2014
- Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
Education
High School Diploma -
La Porte High School
La Porte, TX06.2011
Skills
- Valid Driver's License
- Customer Service
- Time Tracking
- Equipment Troubleshooting
- Preventative Maintenance
- Mechanical Systems
- Work Order Management
- Inventory Management
- Hydraulic Repair
- Hand and Power Tools
- Workplace Safety
- Problem Diagnosis
- Maintenance and Repairs
- Equipment Diagnostics
- Safety Procedures
- Customer Relations
- Safety Training
- Safety Planning
- Safety Courses
- Lockout and Tagout Procedures
- Chemical Handling
- Equipment Inspection
- Personal Protective Equipment
- Industrial Hygiene
- Fall protection
- Workplace inspections
- Lifting techniques
- Forklift operation
- Risk assessment
- Risk Assessments
Accomplishments
- Earned title of Senior Technician at PIRTEK for knowledge and consistent work performance.
- Achieved Milestone Award Bonus at PIRTEK for achieving a goal set by the company for sales.
- Consistently awarded Top Technician each month by completing service calls with accuracy and efficiency, resulting in top sales each month.
- Certified Trainer at PIRTEK to be entrusted to train Level 1 Technicians upon hire.
Certification
- Texas Drivers License
- TWIC Card
- ARSC Basic Orientation Plus
Timeline
Mobile Sales Service Technician
PIRTEK
11.2022 - Current
Mobile Sales Service Technician
Hose Tech USA
07.2014 - 11.2022
Lawn Care Technician
JW Lawn Service
10.2011 - 06.2014
High School Diploma -
La Porte High School
- Texas Drivers License
- TWIC Card
- ARSC Basic Orientation Plus
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