
Dynamic Certified Trainer with Chick-fil-A, skilled in coaching techniques and public speaking. Successfully facilitated on boarding sessions, enhancing employee performance and satisfaction. Leveraged creative problem-solving and critical thinking to foster a supportive work environment, ensuring adherence to high standards of hospitality and operational efficiency. Committed to continuous improvement and team engagement.
As a certified trainer at Chick-Fil-A, my primary responsibilities while in my position was to ensure that new and existing team members where properly educated in the systems set in place by the company. This coaches everyone to meet the standards for food quality, customer hospitality, and operational efficiency that Chick-Fil-A is known for. With my relationship with the staff, I played a key role in engaging in a positive work environment that allows other team members to feel supported and understood.
The responsibilities that I held in the company, are as follows: