Cameron Raper
Rolesville,NC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in automotive collision repair industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Service Advisor
Caliber Collision
06.2021 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Developed estimates by costing materials, supplies, and labor.
- Followed up with customers to offer additional support and check resolution satisfaction.
Education
Associate of Arts -
Pitt Community College
Winterville, NC06.2021
Skills
- Client Rapport-Building
- Quality Inspections
- Microsoft Office
- Attention to Detail
- Multitasking and Organization
- Team Collaboration
Timeline
Service Advisor
Caliber Collision
06.2021 - Current
Associate of Arts -
Pitt Community College
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