Cameron Reed
New York,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To obtain a position in the entertainment industry, and looking to bring customer and VIP service skills to a new, challenging role. My goal is to enhance your existing workforce with a well-organized, dependable, energetic Visual Merchandiser/Sales Associate with more than 6 years of experience in the live entertainment and music industries. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
10
10
years of professional experience
Work History
Specialist
Alaska Airlines
08.2021 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
VISUAL MERCHANDISER
Live Nation Entertainment
09.2016 - 03.2020
- Managed and organized pop-up shops for musical artists across the U.S
- Aiding in day-of event coordination
- Provided customer service and sales support by answering queries and recommending merchandise
- Designed visually-appealing retail displays to highlight particular products and drive sales according to corporate strategy
- Monitored and maintained inventory records ensuring accuracy.
VIP HOST/PRODUCTION ASSISTANT
Faculty Management
05.2016 - 09.2018
- Greeted and checked in VIP guests at The Happy Place Museum with the utmost customer service
- Facilitated and managed the booking and coordination of VIP tours
- Acted as content manager by contributing to social media accounts and monitoring on-line sources for industry trends.
VIP HOST
Midtown Athletic Club
10.2014 - 04.2016
- Acted as the go-to for the arrangements of all client services ranging from fitness to spa and dining
- Created and implemented social media and communication strategies to position Midtown Athletic Club as a VIP destination
- Served as VIP greeter/host and bartender for special events that took place on the premises.
HOTEL VALET MANAGER
Strathallen Hotel By DoubleTree Hilton
06.2014 - 04.2016
- Supervised the valet services team and provided new employees with proper training
- Coordinated parking services for guests at the hotel
- Responded effectively to guest inquiries related to the Strathallen Hotel providing excellent customer service
- Regulated the flow of traffic to ensure the hotel provides effective guest service and avoids congestion and delays.
Education
ASSOCIATES DEGREE / COMMUNICATIONS -
Monroe Community College
Rochester, NY12.2014
Skills
- Sales
- Operations
- Customer Service
- Organization
- Production
- VIP Services
- Inventory Management
- Team leadership
- Training and development
- Merchandising
- Event Coordinator
- Concerts & Touring
Timeline
Specialist
Alaska Airlines
08.2021 - Current
VISUAL MERCHANDISER
Live Nation Entertainment
09.2016 - 03.2020
VIP HOST/PRODUCTION ASSISTANT
Faculty Management
05.2016 - 09.2018
VIP HOST
Midtown Athletic Club
10.2014 - 04.2016
HOTEL VALET MANAGER
Strathallen Hotel By DoubleTree Hilton
06.2014 - 04.2016
ASSOCIATES DEGREE / COMMUNICATIONS -
Monroe Community College