Cameron Taggart-Reid
Avondale,AZ
Summary
Proven employee with extensive experience at Mister Car Wash, excelled in enhancing customer satisfaction, and reducing work-related injuries through effective team training and oversight. Skilled in multitasking, organization, and proactive problem-solving, consistently fostering a safe, efficient work area.
Also, a professional leader with a background in crew supervision and logistics. Demonstrates ability to enhance team performance and ensure project completion. Skilled in team collaboration, problem-solving, and adapting to changing situations. Reliable and results-focused, fostering productive and cohesive work environment.
Overview
2
2
years of professional experience
Work History
Crew Leader
Mister Car Wash
10.2022 - 09.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Guest Service Representative
Mister Carwash
10.2022 - 09.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
Education
Associate Of Applied Arts - Kawasaki, Yamaha And Honda
Motorcycle Mechanics Institute
Avondale, AZHighschool Diploma - Accounting
Cameron
Rio Rancho, NM05.2024
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Crew coordination
- New hire training
- Work Planning and Prioritization
- Equipment maintenance
- Issue troubleshooting
- Safety protocols and procedures
- Documentation and reporting
- Verbal and written communication
- Proactive problem-solving
- Team management
- Delegating work
- Employee management
- Equipment inspection
- Schedule planning
- Heavy machinery operation
Timeline
Crew Leader
Mister Car Wash
10.2022 - 09.2024
Guest Service Representative
Mister Carwash
10.2022 - 09.2024
Associate Of Applied Arts - Kawasaki, Yamaha And Honda
Motorcycle Mechanics Institute
Highschool Diploma - Accounting
Cameron
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