Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in efficiency is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster customer loyalty and satisfaction. Looking to build a long term career.
Overview
16
16
years of professional experience
Work History
Tech Support L1
SnapOne
09.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
AV Technician and Programmer
Av Specialists LLC
Tucson, AZ
05.2018 - Current
Certified Control4 Programmer since Dec. 2019
Specialize in installing and optimizing AV systems along with Control4 automation systems, security camera systems (mainly LTS and Luma), networks.
Familiar with most major brands of electronics (Sony, Samsung, Yamaha, Marantz, Denon, Integra, Onkyo, Wirepath, Araknis, OVRC, Binary, Episode, Triad, Wattbox, etc.)
Foster workplace safety and efficiency by identifying potential hazards and educating and training team members.
Experienced in attic crawls and training team members on safety and best practices.
Experienced in installing exterior AV systems (including underground subwoofers) and training team members on installation, safety, and best practices.
Experienced on low-voltage pre-wires and retrofits, and training team members on efficiency, safety, and best practices.
Informed and educated customers on the use of their new or existing systems.
Key holder and maintained and drove my own designated company work truck.
Assistant Manager/Sales Associate
Desert Vista ACE Hardware
Tucson, AZ
07.2017 - 04.2018
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Managed inventory in order to meet consistent demands as well as seasonal. Previously worked as Receiving so was able to work closely with that department on inventory.
Trained team members to adhere to specific work policies in order to improve sales and customer satisfaction.
Worked closely with regular customers to bring in needed items for different trades.
Bulk item ordering/receiving for vendors, including Kalil beverage orders, cooler pads, lumber, bulk metal, potting soil.
Cash safe duties and keyholder. Cashier management for opening and closing shifts.
Maintenance Technician
Atria Senior Living Inc.
Tucson, AZ
05.2016 - 07.2017
Worked with building managers to assess ongoing needs and plan preventive maintenance.
Managed available parts, tools and materials inventory.
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Used power and hand tools to complete repairs to building systems.
Tended to management and completion of work orders submitted by residents and Department Heads.
Maintained and repaired HVAC rooftop units on both buildings, and air handlers inside residents rooms.
Bath, toilet, and sink repair and maintenance, including new toilet installation.
Full apartment and casita turnovers. Included drywall patch/repair, fresh paint, new fixtures and appliances, new electrical outlets, switches and plates.
Deli Associate
Dickman's Meat And Deli
Tucson, AZ
04.2015 - 04.2016
Took customer orders at raw meat and fish counter as well as deli counter. Sliced deli meat and cheese orders, weighed and wrapped meat and ran cash register.
Trained in proper food handling, raw and cooked. Proper cooking temperatures per recipe or cut of meat, and educated customers when trying out new cuts or recipes.
Made sandwiches and salads to order, including running steak grill for Ugly-steak sandwiches.
Prepared all cooked items including Twice-baked Potatoes, beef stroganoff, miscellaneous soups and deli salads (potato, tuna , chicken, ham, fruit), ready-to-cook meatloaf (raw beef and eggs plus ingredients), chicken kiev, and made-from-scratch corned beef.
Managed produce and bread inventory and displays, arranging each morning and packing into cold storage each night. Tended to entire retail sales floor, making sure to mind popular or seasonal items. Worked directly with all deli vendors including Boar's Head reps, produce vendors, and Viro's Real Italian Bakery.
Store Manager
Papa Murphy's Holdings Inc.
Tucson, AZ
11.2014 - 04.2015
Oversaw, trained and encouraged all new hires, promoting culture of efficiency and performance. Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Worked all positions on pizza make-line and prepared all pre-prepared items like salads, cheesy bread, s'mores pizzas, etc.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Snake Caretaker and Sales Associate
Ken The Bug Guy LLC
Tucson, AZ
10.2012 - 11.2013
Oversaw care of all reptiles in pet shop in addition to sugar gliders, tarantulas, scorpions, and feeder rodents
Cashier and sales associate
General store maintenance (stocking facing and fronting, dusting, inventory counts) and cleaning
Yearly worked Tucson Reptile Show booth before and after employment period (still continue to). Booth duties included customer education, photo ops with animals, animal demonstrations, and answering general questions to attendees.
Sales Associate
Desert Vista Ace Hardware
Tucson, AZ
06.2009 - 10.2012
Tracked stock using company inventory management software.
Organized racks and shelves to maintain store visual appeal, interacted with customers and promoted specific merchandise.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Educated customers on promotions to enhance sales.
Dealt with cash register; includes opening and closing duties.
Adept in working paint counter, as well as key cutting and pipe threading.