Cameron Rendall

I started working as a sales rep with Agilent with previous experience in sales in a similar environment. I've always prided myself on my ability to learn fast, but I'll be the first to admit, this job did present some new challenges, the biggest one being learning and understanding the complex systems of which we're selling in the Aftermarket space. Now with a year under my belt, I've finally made major progress in that department and do feel like I'm ready to take the next step. What is growth without overcoming challenges?

During my time here:

• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Increased revenue by upselling coverage options to customers, which was done through showing the value of the contracts.
• Held customer presentations to discuss expanding their contracts to addressing and easing any concerns in price.
• Worked with high-potential companies all the way to low-potential companies, especially if that business showed promise

Sticking with IntelliSource, I came to this role from my previous sales position at Keysight Technologies / IntelliSource. The whole purpose of this role was to ease the burden of what could be identified as mundane tasks for the sales reps, which is something that I never had as a sales rep, so I understood first hand how immensely beneficial this was. During my time in this role, I built fantastic relationships with the Instrument sales reps in the California territory and made it a goal to help them with whatever they needed within a couple hours.

During my time here:

• Actioned and responded to requests that came in within a couple hours. If it was something that could not be completed in that time span, I would always provide constant updates.
• Helped design user and attendant-friendly documentation for processes and created training material for my colleagues.
• Partook in reviewing other departments processes to identify areas of improvement to increase response time. Further benefiting sales reps to improve customer relations and grow future business opportunities.

Working in the SASS team proved to be a different environment than what I was used to. But in the sales side, I learned to leverage solid negotiation skills based on the product knowledge and it has been a great challenge. Still seeking growth, the contract with Keysight was lost, leading me to Agilent.

During my time here:

• Maintained high-profile at-risk accounts with professionalism, ensuring timely resolutions all while maintaining solid rapport with the customers. Which because of the work I put in here, these at-risk accounts were actually able to be taken off the "Customer Solutions" desk.
• Being new to sales, I quickly learned to leverage solid negotiation skills based on the product knowledge. I prided myself on my ability to sell - just be human to the customers, make some jokes, ask how they're genuinely doing, and don't sound like a door-door salesmen.