Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Robertson

Franklin,NH

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Retail Customer Sales Associate

Lowes Home Improvment
09.2021 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Informed customers about special promotions and provided detailed information for various products.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Grocery Clerk

Demoulas Market Basket
03.2015 - 09.2021
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Operated cash register to accurately process and record customer payments.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Expeditor

Bank Of New Hampshire Pavilion
05.2019 - 09.2019
  • Trained new expeditors and food runners according to company policies and standards.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Education

Bachelor of Arts - Business

Saint Anselm College
Manchester, NH
05.2023

Skills

  • Answering Customer Questions
  • Exceptional Communicator
  • Customer Service and Assistance
  • Effective Customer Communication
  • Presenting Solutions
  • Quality Assurance
  • Customer Relationship Management
  • Project Management
  • Closing Sales
  • Product Knowledge

Timeline

Retail Customer Sales Associate

Lowes Home Improvment
09.2021 - Current

Expeditor

Bank Of New Hampshire Pavilion
05.2019 - 09.2019

Grocery Clerk

Demoulas Market Basket
03.2015 - 09.2021

Bachelor of Arts - Business

Saint Anselm College

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Cameron Robertson