I’m a multidisciplinary Product Designer with over 5 years of experience turning complex problems into clean, scalable digital experiences. I specialize in UX/UI design, user research, and systems thinking—often bridging the gap between product, engineering, and marketing teams. My work is rooted in empathy and strategy, with a deep passion for emerging tech, and AI.
• Led the end-to-end design of the Integrations Page, a centralized hub that simplified how merchants discover, connect, and manage integrations.
• Designed the overall integration experience, resulting in higher adoption rates across key third-party tools.
• Developed a seamless subscription enrollment feature for Shopify POS, enabling merchants to connect in-store and online experiences, driving increased customer loyalty and recurring revenue.
• Increased active Klaviyo merchants significantly through improved UX/UI and technical stability.
• Revamped the Gorgias Integration with a simplified interface and real-time sync to enhance merchant support workflows.
• Designed the experience for integrating Attentive, enabling a seamless connection between Ordergroove and Attentive for SMS marketing.
• Created a streamlined migration tool that reduced onboarding friction for new merchants and improved activation speed.
• Reimagined the UX of healthcare applications used for COVID-19 testing and result management, with a focus on accessibility and ease of use.
• Conducted usability research to identify user pain points and inform design decisions.
• Redesigned key workflows by simplifying navigation and improving information architecture, leading to reduced user drop-off rates.
• Improved accessibility to vital health data during a high-stakes public health period.
• Led enhancements to the onboarding experience, reducing friction for new users and increasing overall engagement.
• Collaborated closely with engineering to ensure seamless translation of designs into production-ready features.