Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Ruppe

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Focused Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Tj Maxx Dept Store
Gastonia, NC
02.2024 - Current
  • Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conduct regular performance reviews of staff members in order to identify areas for improvement.
  • Identify areas of operational inefficiency and implement solutions to streamline processes.
  • Oversee daily cash handling procedures, reconciling discrepancies as necessary.
  • Assist in recruiting efforts by interviewing candidates for open positions in the store.
  • Lead teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Complete frequent walk-throughs and direct team members to correct issues impacting store appearance or professionalism.
  • Create scheduling for store shifts to achieve adequate staffing.
  • Have leveraged experience and leadership skills to advance this store from annual sales of less than 20MM to now in excess of 22MM.
  • Assist in continuous development of effective store associates to achieve desired sales and results.
  • Instrumental in the successful management of the highest volume store within the district.
  • Supervised a team of over 70 employees to ensure smooth store operations.

Store Manager

Dillards Department Store
Pineville, NC
09.2022 - 02.2024
  • Conducted store visits to ensure compliance with corporate standards for visual merchandising.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Planned commercial displays to entice and appeal to customers.
  • Utilized sales reports to evaluate marketing performance.
  • Built constructive, effective relationships across district to align support for visual merchandising.
  • Facilitated seasonal presentation workshops, meetings and conference calls with store managers.
  • Worked closely with vendors to manage timely delivery of new products and supplies for upcoming campaigns.
  • Inspected store locations regularly to assess overall aesthetic quality of merchandise displays.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Resolved conflicts between team members in an effective manner.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Delegated work to staff, setting priorities and goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Recognized by management for providing exceptional customer service.
  • Supervised a team of over 50 associates, ensuring efficient workflow and high productivity.
  • Managed operations for a high-volume business exceeding $20 million.
  • Boosted sales by 25%, contributing to overall revenue growth.

Store Manager

Big Lots
Gastonia, NC
08.2019 - 09.2022
  • Created weekly work schedules for store personnel.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Maintained accurate records of employee performance reviews.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Developed strategies to maximize sales and profitability.
  • Updated POS system with new products and promotional offers.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Supervised a team of over 50 associates, ensuring efficient store operations.
  • Managed store operations, achieving a revenue of 10 million.
  • Increased sales by 30% through effective management and strategic planning.

Operations Assistant Store Manager

Lowes Home Improvment
Lincolnton, NC
07.2017 - 08.2019
  • Encouraged and improved cross-department internal communication.
  • Evaluated employee performance and performed corrective actions to minimize workflow weaknesses.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Assisted with recruitment, training, and supervision of new staff.
  • Responded to client queries and maintained strong relationships with vendors.
  • Prepared and analyzed reports on operational performance for management review.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Updated POS system with new products and promotional offers.
  • Created weekly work schedules for store personnel.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed daily banking activities such as deposits and withdrawals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Supervised a team of over 70 employees to ensure efficient store operations.
  • Managed store operations contributing to $15 million in annual sales or more.

Associate to Asst Store Manager to Store Manager

Family Dollar
Gastonia, NC
02.2014 - 07.2017
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Trained new associates on store operations, policies, and procedures.
  • Developed and maintained relationships with clients and vendors.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Managed daily banking activities such as deposits and withdrawals.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Updated and maintained store signage and displays.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Elevated store ranking from 14th to top 3 in the district within the first year as Store Manager.

Education

BBA - Business Management

Gardner-Webb University
Boiling Springs, NC

High School Diploma -

Cherryville High
Cherryville, NC

Skills

  • Work Planning and Prioritization
  • Transaction processing
  • Mentoring and coaching
  • Strategic merchandising
  • Store organization
  • Team management
  • Hiring and training
  • Inventory counting
  • Loss prevention
  • Sales growth

Timeline

Assistant Store Manager

Tj Maxx Dept Store
02.2024 - Current

Store Manager

Dillards Department Store
09.2022 - 02.2024

Store Manager

Big Lots
08.2019 - 09.2022

Operations Assistant Store Manager

Lowes Home Improvment
07.2017 - 08.2019

Associate to Asst Store Manager to Store Manager

Family Dollar
02.2014 - 07.2017

BBA - Business Management

Gardner-Webb University

High School Diploma -

Cherryville High

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Cameron Ruppe