Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
General Laborer
Vest Computing
Dallas, TX
01.2023 - 06.2024
Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
Assembled shipping containers with packing materials and products according to customer specifications.
Maintained quality control standards for all scanned materials.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Lead CSR
Pizza Hut
Waco, TX
07.2021 - 12.2023
Maintained accurate records of customer interactions and transactions.
Monitored performance metrics such as average handle time, first contact resolution rate, and call abandonment rate to assess team performance against set goals.
Collected deposits or payments and arranged for billing.