Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
11
11
years of professional experience
Work History
Sr. HR Business Partner
Amazon
12.2021 - Current
Coached managers on effective communication techniques, promoting greater transparency within the organization and effectively reducing regretted attrition for 7 sites and over 1,300 hourly employees.
Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates by 19% quarter over quarter.
Introduced new processes and provided updates on HR policy changes through collaboration with Legal and Employee Relations partners for 6 regions across Southwest US.
HR Business Partner
Amazon
09.2019 - 12.2021
Investigated and liaised with legal department and loss prevention to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
Introduced region-wide diversity and inclusion programs, fostering a more inclusive workplace culture which included 3 sub-regions in Texas and over 100 exempt leaders.
Championed change management efforts during company restructures including 3 building launches and 2 building closures while minimizing disruption to employees and maintaining morale during transitions.
Sr. HR Assistant
Amazon
10.2017 - 09.2019
Spearheaded employee engagement initiatives for the entire Amazon Logistics network, resulting in increased job satisfaction rates during the highest volume season.
Assisted in talent acquisition efforts, conducting thorough screenings and interviews for over 100 candidates.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures while exceeding the benchmark on KPI's.
Monitored attendance and attrition trends in order to accurately forecast staffing needs.
Assistant Branch Manager
Enterprise Holdings
02.2014 - 09.2017
Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
Trained and developed new Management Trainee's in alignment with branch service standards and objectives.
Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to maintenance regulations.
Enhanced customer satisfaction by addressing and resolving rental issues promptly resulting in a 20 point score increase in a 6 month period.