Cameron Shipp
Azle
Summary
Professional with experience in logistics and supply chain management, prepared for coordination roles. Strong focus on team collaboration, adaptability, and delivering results. Skilled in inventory management, route planning, and customer service. Reliable, flexible, and ready to contribute to operational excellence.
Overview
8
8
years of professional experience
Work History
Inbound / Outbound Coordinator
Mayer Materials
12.2024 - 02.2025
- Addressed shipping-related disputes promptly, resolving conflicts professionally while maintaining positive relationships with customers and carriers alike.
- Improved order accuracy for customer satisfaction by closely monitoring inventory levels and addressing discrepancies.
- Provided exceptional support to sales team members, addressing any concerns or issues related to outbound shipments.
- Assisted in training new hires on outbound processes, contributing to a well-informed workforce capable of executing tasks accurately and efficiently.
- Responsible for Wave planning.
- Managed high-volume orders effectively, ensuring timely processing and shipment of products to customers.
- Handled day-to-day shipping and receiving overseeing more than 30 loads per day.
Dispatcher
Tunes Trucking
06.2023 - 12.2024
- Redirected shipments in transit
- Documented changes in the computer tracking system
- Maintained detailed call records
- Assisted drivers and transportation companies in problem-solving
- Resolved disagreements and negotiated agreements
- Communicated emergencies, delays, and schedule changes
- Led warehouse improvement initiatives.
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Lead Logistics Coordinator
DFH Transportation
01.2018 - 06.2023
- Kept track of transportation costs and reported on them
- Coordinated logistics, managed schedules, and optimized transportation routes
- Provided administrative support and ensured compliance with industry regulations
- Delivered exceptional customer service and addressed queries
- Proficient in managing various types of equipment
- Developed and implemented efficient transportation routes
- Ensured adherence to industry regulations and safety standards
- Oversaw and managed transportation inventory
- Troubleshot and resolved issues related to transportation logistics
- Familiarity with transportation management software
- Led a team of 7 employees.
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
Customer Service Representative
Boost Mobile
01.2017 - 01.2018
- Provided exceptional service to customers by addressing concerns and answering questions
- Built a loyal customer base by delivering a superior customer experience
- Resolved customer issues and made recommendations
- Promoted products and services to customers
- Implemented strategies to meet customer needs and resolve concerns.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School -
Azle High School
01.2017
Skills
- Computer proficient
- Team Leadership
- Schedule Management
- Data Entry
- Dispatch Coordination
- Work Order Management
- Service Planning
- Database Maintenance
- Prioritizing Calls
- Decision Making
- Adaptability
- Organizational Skills
- Shipping and receiving
- Warehouse operations
- Transportation management
Timeline
Inbound / Outbound Coordinator
Mayer Materials
12.2024 - 02.2025
Dispatcher
Tunes Trucking
06.2023 - 12.2024
Lead Logistics Coordinator
DFH Transportation
01.2018 - 06.2023
Customer Service Representative
Boost Mobile
01.2017 - 01.2018
High School -
Azle High School
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