Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
The Toasted Yolk Cafe
06.2023 - Current
Motivated, trained, and disciplined employees to maximize performance.
Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Assistant Restaurant Manager
Island View Casino And Resort
11.2017 - 09.2023
Supervised all areas of restaurant to keep it clean and well-maintained.
Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Managed team of up to 25 restaurant staff, maintaining exceptional customer service and quality standards.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Sous Chef
Hotel Whiskey
12.2020 - 12.2022
Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
Education
Skills
Staff management
Inventory control
Operations management
Staff development
Team leadership expertise
Employee relations
Training and development background
Food safety and sanitation
Operations oversight
Customer relationship management (CRM)
Strategic planning skill
Certification
ServSafe Food Handler's Certification
Timeline
Assistant General Manager
The Toasted Yolk Cafe
06.2023 - Current
Sous Chef
Hotel Whiskey
12.2020 - 12.2022
Assistant Restaurant Manager
Island View Casino And Resort
11.2017 - 09.2023
ServSafe Food Handler's Certification
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