Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Slone

Hampstead,NC

Summary

Dynamic and adaptable, I excelled at Diver Surfside Cafe by mastering customer service and espresso machine operation, enhancing team efficiency and customer satisfaction. Known for exceptional multitasking and reliability, I significantly contributed to a positive, productive work environment. My proactive approach and ability to thrive under pressure set me apart, ensuring high-quality service in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Team Member

Burrito Shack
05.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.

Barista

Diver Surfside Cafe
06.2020 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Education

High School Degree - General Studies

Topsail High School
Hampstead NC
05.2022

Skills

  • Cleaning
  • Complaint resolution
  • Multitasking
  • Team building
  • Multitasking Abilities
  • Reliability
  • Customer Relationship Management
  • Professionalism
  • Time management abilities
  • Inventory Management
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Espresso machine operation
  • Hospitality service expertise
  • Coffee machinery
  • Coffee expertise
  • Drink customization
  • Espresso preparation
  • Cooking
  • Smoothie making
  • Sandwich preparation
  • Tea expertise
  • Hospitality and accommodation
  • Dining room maintenance
  • Front counter maintenance
  • Friendly and outgoing
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Cash register systems
  • Cash handling expertise
  • Product restocking

Timeline

Team Member

Burrito Shack
05.2023 - 08.2024

Barista

Diver Surfside Cafe
06.2020 - 11.2022

High School Degree - General Studies

Topsail High School

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Cameron Slone