Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Cameron Smith

Lubbock,TX

Summary

Experienced Senior Relationship Banker specializing in customer satisfaction and relationship management. Demonstrated ability in strategic planning and financial advisory, leading to significant improvements in client engagement and loyalty. Strong product knowledge utilized to deliver customized financial solutions that drive results. Excel at communication, problem-solving, and adaptability to meet client needs and achieve banking goals.

Overview

10
10
years of professional experience

Work History

Senior Relationship Banker

Vista Bank
Lubbock, TX
05.2022 - Current
  • Researched and responded to customer inquiries regarding banking products and services.
  • Monitored client accounts for suspicious activity or fraudulent transactions.
  • Established new accounts for corporate and retail customers in compliance with bank policies and procedures.
  • Ensured that all documents were accurately completed prior to submitting them for processing.
  • Maintained up-to-date knowledge of regulations related to banking operations.
  • Coordinated with other departments to ensure timely processing of customer transactions.
  • Advised customers on bank products, services and financial planning options.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Collaborated with mortgage and wealth management partners to assist customers with specialized needs.

FRONT END LEAD

United Supermarkets
Lubbock, TX
08.2015 - 05.2022
  • Collaborate with workers and managers to solve work-related problems.
  • Transmit and explain work orders to laborers.
  • Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
  • Counsel employees in work-related activities, personal growth, or career development.
  • Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
  • Provide assistance in balancing books, tracking, monitoring, or projecting a unit's budget needs and in developing unit policies and procedures.
  • Assist customers in processing Western Union transactions, process utility payments, renew vehicle registrations, and cash payroll and government checks.
  • Distribute money to registers, pick up overflows, balance the establishments safe and complete spreadsheets for managers.

Education

Some College (No Degree) - Public Relations

South Plains College
Levelland, TX

Skills

  • Cash Handling and Mathematics
  • Regulatory compliance
  • Account management
  • Fraud detection
  • Product knowledge
  • Team collaboration
  • Problem solving
  • Conflict resolution
  • Time management
  • Customer Service
  • Computer Knowledge
  • Written and Verbal Communication
  • Processing Transactions
  • Organization
  • Phone Support
  • Maintaining Cash Drawer Allocation

References

  • Michael Lopez, VP Commercial Lender, michael.lopez@southwest.bank, (806) 893-5252, Southwest Bank, Personal
  • Metta Perry, Lead Banker, m.perry@vistabank.com, (806) 790-4797, Vista Bank, Colleague

References

References available upon request.

Timeline

Senior Relationship Banker

Vista Bank
05.2022 - Current

FRONT END LEAD

United Supermarkets
08.2015 - 05.2022

Some College (No Degree) - Public Relations

South Plains College

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