Results-focused employee dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hair Stylist
Judi's Wigs
10.2023 - Current
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Increased salon revenue by upselling products and additional treatments during appointments.
Collaborated with fellow stylists to create a positive work environment and share best practices.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Help people with life altering illnesses pick out cranial prosthetics.
Recorded client payments and payment information daily with 100% accuracy rate.
Worked on 6 customers daily while maintaining distinguished cleanliness and organization of work areas.
Assistant Manager
Claire's
10.2022 - 10.2023
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Stylist
Blo Blow Dry Bar
06.2021 - 10.2022
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
Boosted sales through effective upselling of complementary clothing items and accessories.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Worked on 6 customers daily while maintaining distinguished cleanliness and organization of work areas.
Recorded client payments and payment information daily with 100% accuracy rate.
Resident Assistant
Northeastern State University
08.2018 - 12.2020
Disaster Training
Administrative duties: Ensure all residents follow safety rules and regulations
Collaborated with campus security to maintain a safe living environment for all residents.
Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
Perform weekly, monthly, and closing inspections
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Education
General Studies - General Studies
Bacone University
Muskogee, OK
Integrative Biology: Fisheries And Wildlife - Integrative Biology: Fisheries And Wildlife