Cameron Tipton
Raytown,Missouri
Summary
Highly efficient and goal-oriented Sales Representative with extensive knowledge in sales experience, customer service/support, and teamwork. Well-versed within numerous sales/tracking systems such as SalesForce, Fiori, SAP, EPIC, and OASIS. A thorough team contributor with strong organizational capabilities, experienced in handling multiple projects simultaneously while ensuring accuracy. Excels at prioritizing tasks and meeting deadlines. Outstanding communication skills to actively identify customer needs, expertly present solutions, and consistently close deals while maintaining strong client relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Industrial Inside Sales Representative
Border States
08.2022 - Current
- Work alongside the Outside Sales Manager to ensure customer orders are entered, issues are resolved, and continuous follow up is made, all in a timely manner.
- Determine specific customer needs, narrow down delivery window, and coordinate the delivery with our dispatch team and the on-site customer.
- Utilize SAP/Fiori, Oasis, SalesForce, and Bidman software for follow up, quotes, order entry and daily reports.
- Responsible for piloting new training courses, providing feedback and offering tips for improvement.
- In charge of coordinating and scheduling customer plant visits, customer meet and greets, as well as customer outings for the purpose of relationship building and showcasing additional offerings.
- Participated in the Safety Council to ensure all safety measures are being thought-out, practiced and maintained.
- Attend meetings and sales events to learn latest developments within the industry. Then participated in post meeting brainstorms to strategize new sales tactics.
- Helped with the system and sales training for new customer support representatives. Followed by any ongoing developmental questions.
Sales Representative
Turn 5
03.2022 - 08.2022
- Assisted customers narrow down their specific car needs and wants to fit within their budget.
- Provided alternative solutions for customers who were trying to find a part that wasn't stocked.
- Ensured the customers understood what the different modifications would do for their vehicles. Provided additional information when needed.
- Responsible for maintaining customer relationships and ensuring a certain number of monthly repeat customers.
- Worked with ShoreTel, EZText, WhatsApp and Live Chat software to ensure there was always contact communication with customers.
- Followed up with customers to ensure they received their parts and were able to install them without any issues. Asked for photos so I could use them for demonstration/reference examples.
- Responsible for ensuring local computer and VPN connections were setup correctly. This prevented any downtime in a fully remote position.
- Kept detailed records of daily activities through online customer database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attended monthly sales meetings and quarterly sales trainings.
WinVRS/Tech Support
Cardinal Scale Manufacturing
11.2021 - 03.2022
- Assisted english speaking customers world wide that were encountering issues with their Cardinal branded scales.
- Provided customers with the problem solving information and support over the phone. Typically resulting in walking the customer through opening their scale and repairing individual components.
- Assisted in developing and maintaining support tickets through the WinVRS application.
Sales Consultant
CarMax
07.2018 - 11.2021
- Assisted customers with consultative sales techniques to better understand their needs and recommend relevant products and extended services.
- Responsible for walking the customer through the entire car buying journey. From the greeting, to the selection process, followed by financing, and lastly a bow and photo by the hood.
- Worked alongside co-workers nationwide to ensure customers are being taken care of and handed off without a drop in service.
- Tasked with maintaining customer interaction notes and follow up within Sales Force.
- Provided mentoring to new hire sales consultants. Aided in their progression throughout and after training.
Sales Representative
Cricket Wireless
01.2018 - 07.2018
- Fielded customer complaints in-store and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained and recorded store inventory.
- Responsible for closing cash registers and ensuring everything was locked prior to closing.
IT Support Specialist
Poet Ethanol Products
01.2016 - 01.2018
- Helped customers and co-workers resolve various issues that deal with IT Hardware and Software.
- Assisted customers with connectivity issues they were encountering when accessing the Poet Ethanol Products website.
- Provided customers with 24/7 after hours support.
- Maintained SQL database to ensure all stored procedures were running correctly and efficiently.
- Assisted with HVAC issues as they arose.
Education
High School Diploma -
Augusta High School
05.2016
Associates of Networking Management - undefined
Butler Community College
05.2016
Skills
- Microsoft Office tools
- Google tools
- Windows platforms
- SQL Server
- Phone Sales
- Counter Sales
- Salesforce CRM
- SAP
- FIORI
- OASIS
- C#
- C
- XHTML
- CSS
- Windows PowerShell
- Virtual machines
- Communication
- Development
- Problem-solving
- Team leadership
- Teamwork
- Public speaking
Certification
- TestOut Security Pro Certification
- TestOut Windows Server Pro Certification
- TestOut Windows Client Pro Certification
- Test Out PC Pro Certification
- TestOut Network Pro Certification
Timeline
Industrial Inside Sales Representative
Border States
08.2022 - Current
Sales Representative
Turn 5
03.2022 - 08.2022
WinVRS/Tech Support
Cardinal Scale Manufacturing
11.2021 - 03.2022
Sales Consultant
CarMax
07.2018 - 11.2021
Sales Representative
Cricket Wireless
01.2018 - 07.2018
IT Support Specialist
Poet Ethanol Products
01.2016 - 01.2018
Associates of Networking Management - undefined
Butler Community College
High School Diploma -
Augusta High School
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