Cameron Tran
Minneapolis,MN
Summary
At Goldfish Swim School, I excelled as a Deck Supervisor, leading up to 20 staff in safety optimization and conflict resolution. Demonstrated expertise in crew leadership and excellent communication, significantly enhancing customer satisfaction and team efficiency. Proven reliability and decision-making skills ensured smooth operations and positive outcomes in high-stakes environments.
Overview
2
2
years of professional experience
Work History
Deck Supervisor
Goldfish Swim School
05.2022 - Current
- Documented and reported safety-related concerns or incidents.
- Handled customer-employee conflict and employee-employee conflict.
- Supervised a team of up to 20 Swim Instructors, Lifeguards, and Swim Instructors in Training.
- Performed performance evaluations on employees.
- Engaged with and assisted unsatisfied customers.
- Handled booking and scheduling issues.
- Routinely convinced unsure customers to book into lessons.
Education
High School Diploma -
Westwood High School
Westwood, MA06.2024
Skills
- Conflict Resolution
- Crew Leadership
- Time Management
- Professional Demeanor
- Multitasking
- Teamwork and Collaboration
- Decision-Making
- Reliability
- Excellent Communication
- Safety optimization
Timeline
Deck Supervisor
Goldfish Swim School
05.2022 - Current
High School Diploma -
Westwood High School
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