Dynamic technician with a proven track record at AirCare Express, excelling in machinery calibration and critical thinking. Enhanced operational efficiency through innovative organizational techniques and rigorous preventive maintenance. Adept at issue resolution and inventory oversight, consistently delivering high-quality support in fast-paced environments. Committed to safety and excellence in all endeavors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technician
AirCare Express
03.2025 - 10.2025
Performed troubleshooting and diagnosis on malfunctioning equipment.
Worked with diverse types of weather and ground conditions.
Tested systems, noting issues and completing preventive maintenance.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Diagnosed and repaired problems with electrical and mechanical systems.
Researched and implemented organizational techniques to improve efficiency and productivity.
Assistant General Manager
Jersey Mike's Subs
05.2022 - 09.2024
Managed team schedule with eye for coverage needs and individual strengths.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Enforced quality assurance protocols to deliver ideal customer experiences.
Motivated, trained, and disciplined employees to maximize performance.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Manager/Maintenance Technician
Washtopia
06.2021 - 03.2022
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Completed daily, weekly, and monthly checklists on equipment to maintain records of scheduled maintenance procedures.
Troubleshot equipment breakdowns and performed preventive maintenance.
Developed and implemented strategies to improve maintenance processes.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Cook
The Grove
02.2020 - 05.2021
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Communicated closely with servers to fully understand special orders for customers.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Weapons Load Crew Member
U.S. Air Force Active Duty
03.2017 - 11.2019
Trained in conflict resolution among subordinates, equals and superiors.
Looked after weapons by scheduling and performing organizational and preventive maintenance.
Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Managed weapon handling, delivery, and shipping systems.
Upheld Air Force dress and appearance regulations for professional appearance.
Upheld code of conduct and maintained professionalism in stressful situations.
Education
Certification - HVAC
Fortis College
Salt Lake City, UT
12-2024
High School Diploma -
Fred J. Page Highschool
Franklin, TN
05-2016
Skills
Machinery calibration
Deadline oriented
Work Planning and Prioritization
Project Support
Routine Inspections
Documentation and reporting
Critical thinking
Inventory oversight
Risk mitigation
Restaurant equipment maintenance
Issue resolution
Customer interaction
Mechanical Knowledge
Accomplishments
Supervised team of 20 plus staff members.
Achieved third top performing store through effectively helping with organization, training, team building, and customer relations.
Implemented organizational structures to improve efficiency and effectiveness of staff.
Documented and resolved team member problems and concerns which increased performance and productivity.
Met all inventory, cleanliness and productivity needs to ensure the growth of the company.
Communications Specialist/Flight Coordinator at Atrium Health Wake Forest Baptist AirCareCommunications Specialist/Flight Coordinator at Atrium Health Wake Forest Baptist AirCare