Dynamic and results-oriented professional with a diverse background including roles as a Volunteer Firefighter at Briar Oaks Fire Department, Snow Cone Maker, and Sales Associate. Excelled in emergency response, medical assistance, and customer service, enhancing team performance and customer satisfaction. Skilled in first-aid and CPR, alongside effective conflict resolution.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
EMT-Basic
American Medical Response, AMR Arlington Tx/DFW
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Assisted with lifting and moving patients.
Transported patients to medical facilities and provided transportation to follow-up appointments.
Handled patient transfers from one medical facility to another.
Delivered emotional support to patients and families.
Followed all safety protocols and took necessary precautions while providing care.
Collaborated with medical doctors and other healthcare professionals.
Provided patient families with post-medical care instructions.
Volunteer Firefighter
Briar Oaks Fire Department
Burleson, TX
04.2023 - 05.2024
Administered first aid and conducted emergent response management.
Enhanced internal communication within the department by contributing valuable input at regular meetings and debriefings.
Assisted with regular maintenance of firefighting equipment.
Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
Responded to emergency calls and provided medical assistance to injured individuals.
Snow Cone Maker
Bahamas Bucks
Burleson, TX
01.2021 - 02.2021
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.
Sales Associate
Walgreens
Farmers Branch, TX
05.2020 - 08.2020
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.