Cameron V. Toppin
Chicago,USA
Summary
Dynamic sales and customer service professional with several years of experience driving growth and fostering client relationships. Proven track record in inside sales and strategic problem-solving, consistently exceeding performance targets and enhancing customer satisfaction. Adept at building strong partnerships and delivering tailored solutions, leveraging a deep understanding of market needs and trends to achieve outstanding results.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Bisnow
07.2023 - 07.2024
- Developed and nurtured relationships with marketing decision-makers across various asset classes and sectors to enhance sponsorship opportunities and drive event engagement.
- Drove event sponsorship sales by conducting comprehensive research to identify and secure sponsors for both digital and in-person events, utilizing strategic prospecting techniques.
- Prospected new business to build robust pipeline for senior sales team, employing effective phone and email strategies and responding promptly to inbound leads.
- Collaborated with the event production team to design sponsor-friendly programs that align with client interests and industry trends, while continuously brainstorming innovative topics.
- Tracked and documented activities in Salesforce CRM, monitor personal and team KPIs, and work closely with the sales team to accelerate the sales cycle and maximize account reach.
Product Zone Sales Specialist
Apple
07.2021 - 02.2023
- Met productivity metrics through describing products to customers and accurately explaining details and care of merchandise, asking open ended questions to identify customers' needs and match them with best products or services
- Answered product questions with up-to-date knowledge of sales and store promotions
- Actively pursued personal learning and development opportunities to maximize sales
- Learned best practices for sales and customer service from management and other team members to help improve store's efficiency
Service Coordinator/Host
Bomba Tacos and Rum
08.2019 - 04.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries
Education
Bachelor of Science - Marketing, Entrepreneurship
John Carroll University
University Heights, OH05.2022
Skills
- Product Knowledge
- Microsoft Office (Excel, Powerpoint, Word)
- Prospecting and Lead Generation
- CRM Software (Salesforce)
- Interpersonal and Professional Communication
- Relationship Management
- Customer Relationship Management
- B2B Sales Process
Timeline
Inside Sales Representative
Bisnow
07.2023 - 07.2024
Product Zone Sales Specialist
Apple
07.2021 - 02.2023
Service Coordinator/Host
Bomba Tacos and Rum
08.2019 - 04.2020
Bachelor of Science - Marketing, Entrepreneurship
John Carroll University
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