Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cameron Goetz

Cameron Goetz

Nampa,ID

Summary

Dynamic and personable service professional with years of experience in a variety of environments, combined with a strong background in customer service and academic advising. Proven ability to multitask under pressure, communicate effectively, and create welcoming, solution-focused experiences. Skilled in conflict resolution, active listening, and adapting to individual needs—whether behind the bar, at the table, or in an academic setting. Skilled in fostering positive guest interactions, driving repeat business, and maintaining high standards of service and professionalism.

Overview

8
8
years of professional experience

Work History

Academic Advisor

Boise State University
Boise, ID
02.2022 - Current
  • Created individualized academic plans for each student to help them reach their educational goals.
  • Created a safe space for students to talk about difficulties.
  • Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
  • Facilitated orientation sessions for new students to introduce academic resources.
  • Interpreted and explained university policies and procedures to students.

Customer Service Specialist

Dicks Sporting Goods
Nampa , ID
04.2017 - Current
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Trained new employees on procedures and policies to maximize team performance.

Waitress & Bartender

GoodTimes Pizza & Things
Palo Cedro, CA
01.2017 - 01.2018
  • Took orders for food and drinks and delivered them to guests.
  • Processed payments accurately using cash registers or POS systems.
  • Served alcoholic beverages responsibly in accordance with state laws.

Education

Master of Arts - Conflict Management & Leadership

Boise State University
Boise, ID
05-2025

Bachelor of Arts - Business Administration

The College of Idaho
Caldwell, ID
12-2021

Skills

  • Conflict resolution
  • Communication skills
  • Organizational abilities
  • Strategic decision-making
  • Efficiency
  • Team orientation

Timeline

Academic Advisor

Boise State University
02.2022 - Current

Customer Service Specialist

Dicks Sporting Goods
04.2017 - Current

Waitress & Bartender

GoodTimes Pizza & Things
01.2017 - 01.2018

Master of Arts - Conflict Management & Leadership

Boise State University

Bachelor of Arts - Business Administration

The College of Idaho