Dynamic and personable service professional with years of experience in a variety of environments, combined with a strong background in customer service and academic advising. Proven ability to multitask under pressure, communicate effectively, and create welcoming, solution-focused experiences. Skilled in conflict resolution, active listening, and adapting to individual needs—whether behind the bar, at the table, or in an academic setting. Skilled in fostering positive guest interactions, driving repeat business, and maintaining high standards of service and professionalism.