Highly reliable, performance-driven professional with remarkable experience in customer service delivery, problem resolution, and team leadership. Highly organized and flexible, adept at managing evolving responsibilities, attaining the highest quality score for various departments. A reliable and results-focused expert immediately responds to inquiries and offers end-to-end resolutions to achieve project/mission objectives. Exemplify the capacity to multitask and work independently to accomplish various administrative support functions, including preparing essential documentation, presentations, and correspondence. Skilled communicator, effective at interacting and building rapport with diverse groups of people. A passionate leader with the ability to motivate teams and provide smart recommendations to achieve organizational goals.
Administration & Management: Knowledgeable of various tactics in mentoring employees, staff, and subordinates in situations necessary for keeping them informed and protected. Cultivate an organization where individuals are valued by sharing or distributing leadership, understanding, building on diversity, and strategically acquiring and allocating resources. Advocate collective processes that meet personal and professional needs while encouraging commitment to fulfilling the organization's goals. Training & Development: Self-motivated professional, displaying the ability to provide targeted and job-embedded professional development in meeting the organization’s goals in advocating cross-functional relationships, ensuring proper time management, and selecting new staff with the right skills. Engage in side-by-side professional learning with other experts regarding process improvements. Strengthen self-knowledge and capacity to be a resource to support other professionals by enhancing credibility and legitimacy as an expert in organizational development. Customer Service & Community Partnership: Establish productive and collaborative relationships with various stakeholders, connecting the organization's programs to multiple partners and programs. Engage with key players by establishing connections to encourage participation and contribution to community development initiatives. Visionary Leadership: Steward organizational missions and vision by setting goals and performance expectations, modeling aspirational practices, and promoting continuous improvement. Articulate expectations and model expected behaviors that empower leaders and personnel trainers to adapt techniques and leadership roles. Demonstrate the ability to create an environment that promotes excellent performance and positive morale. Networking & Communication Skills: Proactive communicator, spearheading networks and collaborative relationships with community agencies, social services organizations, and the public through different delivery channels. Exhibits the ability to manage internal and external communication and represent the department in various assignments. Experienced in drafting correspondence, planning events, programs, and working alliances/partnerships with other departments. Respond to inquiries and displays the ability to communicate practical recommendations. Leadership Skills: Encourage team synergy to elevate organizational performance, prioritize initiatives that maximize results, and utilize sound judgment to resolve various challenges. Dedicated to mentoring, participating, and establishing high-performing teams through training, advanced education, and motivational leadership. Project/Program Management: Adept in assessing organizational plan and program effectiveness by using various industry best practices, methods, and techniques, ensuring overall productivity. Skilled in developing new or modified work methods, organizational structures, management processes, and program administration procedures. Instructional Technology & Strategies: Organized and created high-quality training programs by sharing experiences and knowledge in properly advocating professional assessment. Provide active involvement in developing innovative instructional programs, assessing training resources, and influencing vertical or horizontal training alignment. Develop, maintain, and update computer databases and systems, requiring high expectations for all organization employees.
Fort Gregg- Adams, Petersburg, VA
Immediately