CAMERON WILCOX
Tucson
Summary
Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Offered creative solutions to reduce poor experiences. Skilled in training and developing team members to reach their highest potential.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technology Sales Associate
University of Arizona Bookstore
03.2025 - Current
- Facilitated successful product demonstrations, highlighting key features and benefits to prospective customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing exceptional service.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Expanded my knowledge on different technology through different trainings offered through the position.
Shift Leader & Cake Decorator
Baskin Robbins
02.2022 - 07.2024
- Demonstrated proficiency in problem-solving techniques when addressing customer complaints or operational issues.
- Worked directly with customers in order to achieve their desired custom orders.
- Kept an accurate record of customers, profit, and employee behavior.
- Used company tools and resources to train employees.
- Prepared end-of-shift reports for management review and approval.
- Took note of the inventory and managed the shipments and deliveries of new stock.
Education
Bachelor of Science (B.S.) - Biomedical Engineering
The University of Arizona
Tucson, AZ05.2028
Skills
- Cash Handling
- Problem-Solving
- Customer Service Management
- Team Leadership
- POS System Operation
- Staff Training and Development
- Navigating Sales
- Familiar with technology
- Microsoft Suite
Certification
- Adobe Premiere Certification, Boulder Creek High School, 2023
- Certificate of STEM Distinction, Boulder Creek High School, 2024
- Film and TV Productions, Boulder Creek High School, 2023
- Certificate of Global Studies, Boulder Creek High School, 2024
LANGUAGES
Chinese (Mandarin)
Advanced
Mandarin Immersion Program for approximately 10 years.
Timeline
Technology Sales Associate
University of Arizona Bookstore
03.2025 - Current
Shift Leader & Cake Decorator
Baskin Robbins
02.2022 - 07.2024
Bachelor of Science (B.S.) - Biomedical Engineering
The University of Arizona
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