Cameron Williams
NEWPORT NEWS,VA
Summary
Adept at maintaining safety and enhancing customer satisfaction, I leveraged strong work ethic and mechanical knowledge at FedEx and Papa Murphy's to ensure timely deliveries and high-quality service. My expertise in vehicle inspections and problem-solving skills led to zero accidents and improved team performance, demonstrating reliability and a commitment to excellence. Dynamic and reliable professional with a proven track record at FedEx, showcasing strong work ethic and safe driving practices. Excelled in customer satisfaction and team leadership roles, demonstrating exceptional problem-solving skills and mechanical knowledge. Achieved zero accidents through adherence to safety standards, enhancing operational efficiency and client trust.
Overview
8
8
years of professional experience
Work History
FedEx Truck Driver
FedEx Truck Driver
07.2020 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Shift Manager
Papa Murphy's
05.2017 - 04.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
Line Cook
Schooner's Grill
12.2016 - 04.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
IB Advanced Diploma With Honors -
Warwick High School
Newport News, VA06.2017
Skills
Safe Driving
Strong Work Ethic
Self-motivation and discipline
Safe Driving Practices
Dependable and reliable
Commercial driving
Vehicle inspections
DOT Compliance
Vehicle inspection abilities
Customer-Oriented
Accurate record keeping
Mechanical Knowledge
Basic Computer Literacy
Timeline
FedEx Truck Driver
FedEx Truck Driver
07.2020 - Current
Shift Manager
Papa Murphy's
05.2017 - 04.2020
Line Cook
Schooner's Grill
12.2016 - 04.2017
IB Advanced Diploma With Honors -
Warwick High School
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