Cameron Williams, NREMT
Cleveland,OH
Summary
Seeking an EMT position within emergency medical services where strong field operations experience, leadership skills, and a commitment to patient care can support high-quality emergency response and public service.
Newly certified EMT-B with extensive experience in field operations, technical troubleshooting, customer service, and team leadership developed over 11+ years in telecommunications and residential service industries. Proven ability to remain calm under pressure, communicate effectively with diverse populations, solve problems independently, and maintain professionalism in fast-paced environments. Seeking to transition into emergency medical services where strong operational experience, safety awareness, and interpersonal skills can contribute to effective patient care and emergency response.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Water Treatment Subcontractor
Leaf Home
10.2024 - Current
- Installed, serviced, and troubleshot residential water treatment systems including reverse osmosis units, water softeners, UV purification systems, and whole-home filtration equipment
- Diagnosed technical and plumbing-related issues in residential environments and implemented effective solutions independently
- Communicated directly with homeowners regarding system functionality, maintenance requirements, and service recommendations
- Managed field assignments, documentation, and customer service responsibilities in fast-paced environments
- Maintained compliance with safety standards and installation requirements while performing physically demanding work
IEFS Technician
AT&T
01.2022 - 12.2024
- Diagnosed and resolved complex technical service issues in residential and commercial field environments
- Worked independently while managing time-sensitive service calls and maintaining professionalism under pressure
- Communicated effectively with customers to explain technical issues, service solutions, and operational procedures
- Maintained detailed service documentation while adhering to company safety standards and operational protocols
- Adapted quickly to changing field conditions, emergency outages, and customer escalations
Field Training Manager
Wiseconnect
11.2019 - 12.2021
- Trained and mentored new field technicians in installation procedures, troubleshooting, safety compliance, and customer interaction standards
- Supervised and supported a crew of up to 8 technicians in fast-paced field environments
- Provided ongoing field support and guidance to technicians while helping resolve operational and technical issues in real time
- Reinforced safety protocols and proper work practices to reduce errors and improve field performance
- Conducted quality assurance inspections to ensure workmanship, professionalism, and adherence to company standards
- Responded to escalations and customer concerns while maintaining effective communication and problem resolution
Premise Technician
AT&T
06.2013 - 10.2019
- Installed and serviced telecommunications equipment in residential and commercial environments
- Diagnosed and resolved connectivity and equipment issues efficiently, ensuring minimal disruption to service
- Provided exceptional customer service while managing multiple field assignments daily, ensuring customer satisfaction
- Ensured compliance with safety procedures and operational standards in fast-paced work environments, contributing to overall operational integrity
- Developed strong communication and problem-solving skills through direct customer interaction
Education
Emergency Medical Technician-Basic (EMT-B) Program -
Cuyahoga Community College
05-2026
Skills
- Safety Compliance
- Field Operations
- Team leadership
- System Maintenance
- Report generation
- Technical Troubleshooting
- Collaborative Problem Solving
- Client Communication
- Site Management
- Verbal Communication
- Water Treatment Maintenance
- Regulatory Compliance
- Logistics Coordination
- Physical Endurance
Certification
- National Registry EMT (NREMT)
- EMT-B Certification - Ohio, 05/07/26
- American Heart Association BLS Provider
- FEMA ICS 100
- FEMA ICS 200
- FEMA ICS 300
- FEMA ICS 700
- Valid Driver's License with Clean Driving Record
Timeline
Water Treatment Subcontractor
Leaf Home
10.2024 - Current
IEFS Technician
AT&T
01.2022 - 12.2024
Field Training Manager
Wiseconnect
11.2019 - 12.2021
Premise Technician
AT&T
06.2013 - 10.2019
Emergency Medical Technician-Basic (EMT-B) Program -
Cuyahoga Community College