Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
18
18
years of professional experience
Work History
Maid/House Cleaner
Heggie Residence
08.2023 - 10.2025
Conducted regular inventory checks of cleaning supplies to maintain adequate stock levels.
Resolved issues promptly, maintaining high standards of service and client satisfaction.
Disinfected 3 bathrooms and removed mold from shower stalls and bathtubs.
Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
Maid/Office Cleaner
Dairy Fresh
11.2022 - 10.2025
Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
Maintained 2 separate buildings with approximately 10 office spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Conducted regular inspections to uphold cleanliness standards across all office areas.
Developed efficient cleaning schedules optimizing workflow and resource allocation.
Maid/Office Cleaner
MacMillan Piper
02.2024 - 08.2025
Addressed client concerns promptly, enhancing customer satisfaction and retention.
Maintained clean and comfortable environments in 2 commercial buildings by vacuuming, cleaning windows, and dusting.
Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
Maid/Cleaner for Lacey Park Apartments
Ascend Staffing
03.2023 - 08.2023
Supervised daily cleaning operations, ensuring high standards of cleanliness and hygiene.
Trained new staff on effective cleaning techniques and safety protocols.
Managed inventory of cleaning supplies, coordinating timely reordering to prevent shortages.
Collaborated with management to establish best practices for efficient housekeeping procedures.
Collaborated with team members to complete large-scale projects on 9 apartment buildings with over 100 apartments in a timely manner, maximizing efficiency.
Full Service Shopper and Delivery
Instacart
02.2018 - 04.2023
Streamlined grocery selection processes to enhance order accuracy and customer satisfaction for approximately 8-15 customers per day.
Enhanced shopping efficiency by utilizing real-time communication tools for up to 3 customers at once.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Consulted with customers on food selections and custom order requests.
Memorized store layouts on approximately 10 different stores to fulfill orders using the shortest, most efficient route.
Merchandiser
SASS
08.2022 - 11.2022
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays.
Inspected merchandise for quality and arranged proper display location on floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Arranged consistent shelves, bins, and racks at 4 locations by following established planograms.
Behavioral Technician
Center for Autism and Related Disorders
11.2018 - 02.2020
Implemented individualized behavior intervention plans to enhance client outcomes.
Collaborated with multidisciplinary teams to assess and track client progress effectively.
Utilized data collection methods to monitor behavioral changes and adjust interventions.
Developed and maintained rapport with clients to foster trust and engagement in therapy sessions.
Conducted parent training sessions to promote consistency in behavioral strategies at home.
Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
Promoted a safe and nurturing environment for approximately 3-5 clients a day, ensuring their comfort and well-being throughout therapy sessions.
Entertainer
Independent Contractor for entertainment business
07.2012 - 11.2018
Developed engaging performances tailored to diverse audiences, enhancing overall entertainment value.
Adapted performance styles based on audience feedback, optimizing engagement and satisfaction levels.
Mentored emerging entertainers by sharing techniques and best practices, fostering skill development in the industry.
Designed 2-3 innovative routines incorporating various artistic elements, elevating production quality and audience impact.
Established strong relationships with 10-40 clients a week to understand their vision and deliver exceptional entertainment solutions.
Customer Service
Fuego
11.2014 - 01.2015
Provided exceptional customer service, resulting in increased client retention rates.
Provided exceptional customer service through professional communication.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings 10%.
Sales Representative
Clayton Calcium
10.2012 - 05.2014
Developed and maintained strong client relationships to drive sales growth.
Conducted product demonstrations and presentations to educate clients on benefits and features.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Increased repeat business by fostering trust-based relationships with 4key accounts through regular communication.
Preschool Teacher
Spokane- KinderCare Learning Center
01.2012 - 07.2012
Developed engaging lesson plans for up to 20 children per classroom that fostered emotional and social growth in preschool children.
Implemented developmentally appropriate activities to enhance cognitive and physical skills of students.
Collaborated with parents to discuss children's progress and address developmental concerns effectively.
Trained and mentored new staff on classroom management techniques and educational best practices.
Assessed student performance through observation, providing individualized support for diverse learning needs.
Established a positive classroom environment that encouraged creativity, exploration, and collaboration among children.
Preschool Lead Teacher/Cook
Olympia - KinderCare Learning Center
04.2008 - 06.2011
Developed and implemented engaging lesson plans fostering early childhood development and learning.
Led classroom activities promoting social skills, creativity, and emotional growth among preschoolers.
Mentored assistant teachers, providing guidance on instructional strategies and classroom management techniques.
Assessed student progress through observations, adapting curriculum to enhance learning outcomes effectively.
Completed documentation for each child in the classroom every 30 minutes.
Planned and prepared activities for up to 20 students per day.
Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
In Home Caregiver
COPES
04.2008 - 06.2010
Provided compassionate personal care to client, ensuring comfort and safety in daily activities.
Assisted with medication management, promoting adherence to prescribed health regimens.
Provided transportation for medical appointments, enhancing client access to healthcare services.
Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting 3 times a week.
Education
No Degree - Worked Towards A.A.
South Puget Sound Community College
Tumwater, WA
2004
GED -
South Puget Sound Community College
Olympia, WA
2001
Skills
Efficient shopping strategies
Effective time management
Customer service excellence
Inventory management
Comprehensive sanitation methods
Professional and courteous
Continuous process refinement
Collaborative teamwork
Detail Oriented
Thorough cleaning practices for both residential and commercial buildings
Hotel Front Desk Supervisor at Piazza Hotels & Residence (Residence Pineta Verde)Hotel Front Desk Supervisor at Piazza Hotels & Residence (Residence Pineta Verde)