Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution.
Overview
2
2
years of professional experience
Work History
Team Trainer
Taco Bell
05.2021 - 08.2023
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Maintained current knowledge of all team position requirements.
Trained new employees in specific job requirements.
Cross-trained existing employees to maximize team agility and performance.
Demonstrated new products, procedures and techniques to employees.
Delivered feedback to decision-makers regarding employee performance and training needs.
Mentored junior employees to improve performance, food safety, and customer service.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
Produced training materials and gathered resources to equip crew members with learning opportunities.
Provided coaching and mentoring to employees.
Utilized variety of instructional design methodologies to create effective learning experiences.