Cameron Young
Jacksonville,FL
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Epic Professional Billing/SBO Application Analyst
The HCI Group
Jacksonville, FL
04.2023 - Current
- Proficient in analyzing, configuring, and optimizing Epic's Resolute Professional Billing module with a focus on Single Billing Office (SBO) functionality
- Optimize department billing practices by initiating automation via System Action Queues and Automatic Activities
- Experience in managing full-cycle implementation projects, including system design, build, testing, training, and go-live support for Professional Billing SBO workflows
- Adept at troubleshooting and resolving complex technical issues related to Professional Billing SBO, ensuring minimal disruptions to daily operations
- Strong understanding of healthcare industry regulations and standards, including HIPAA and Meaningful Use, ensuring compliance within the Professional Billing SBO module
- Provision Providers with billing and service credentials in SER and PAT
- Created rules pertaining to charge sessions, provider compliance, statement intervention, and special billing related circumstances
- Continuously stay updated with the latest Epic software releases and attend relevant training sessions to maintain technical proficiency in Professional Billing SBO
- Actively participate in the testing and validation of SBO workflows, ensuring accurate billing, claims submission, and revenue reconciliation processes
- Facilitated weekly project of updating the professional billing fee schedule, for our client in state of Wisconsin, maintenance such update in pricing, deletion of EAPS, and modification of EAP records.
Manager
The Laundry Station
09.2021 - 04.2023
- Establish virtual customer service interaction for current due orders, route pickup requests, and temporary halts in service
- Maintained PCI and US A2P 10DLC compliance
- Manage, maintain, and acquire technological resources
- Perform on site computer maintenance of computer system components with basic troubleshooting for software used for point-of-sale credit card systems and security systems
- Persuaded in the conversion of customers to digital based platform with on demand route request vs traditional method of preset delivery dates/time/calls to route manager
- Developed reports used for proposals to negotiate new stores with military contractors
- Collaborated on campaigns to shut down, convert, and retain customers at non producing store
- Assisted in processing remittance of payments in addition to researching and receiving payment for delinquent accounts
- Managed special assignments: automating garment unload priority order for 4 companies price tables, establish emergency contact information with landlords (during inclement weather, establishing b2b link for specialized hangers
- Maintaining/installing basic hardware and software.
Patient Financial Rep II
Baptist Health
Jacksonville, FL
08.2016 - 09.2021
- Reviewed Insurance payments for deficiencies and errors based on contract terms
- Performed basic troubleshooting for online patient concerns
- Assisted patients with inquiries regarding billing, payment plans, and financial assistance programs.
- Processed, reviewed, and submitted itemized billing requests from attorneys and home-based customer service representatives
- Managed archives for attorney requests
- Created excel report calculating: intake/output and workload percentage of attorney letters, checks, and records
- Adjusted coding as needed to fit current contract terms and correct initial errors that affected reimbursement.
- Responded to incoming calls from patients related to their bills and and or accounts in a timely manner.
- Verified patient insurance coverage and eligibility for services rendered.
Education
B.S. Health Science/Healthcare Administration -
University OF west Florida
Certification
Epic Systems
- Resolute Professional Billing Administration(SBO)- Cert# 536997827,
- MyChart Billing Badge- Badge# 608513998
- Resolute Professional Billing Extracts Badge- Badge# 608513998
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References available upon request.
Skills
- Applications development
- Professional relationship building
- Professional consultations
- Records management professional
- Professional telephone voice
- Application management
- Technical Analysis
- Flexible and Adaptable
- Analytical and Critical Thinking
- G-Suite
- MS Office
Timeline
Epic Professional Billing/SBO Application Analyst
The HCI Group
04.2023 - Current
Manager
The Laundry Station
09.2021 - 04.2023
Patient Financial Rep II
Baptist Health
08.2016 - 09.2021
B.S. Health Science/Healthcare Administration -
University OF west Florida
References
References available upon request.
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