Summary
Overview
Work History
Education
Skills
Timeline
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Cameron D. MacFarlane

Cottonwood,CA

Summary

Dynamic Transportation Specialist with S.C.I. McDonald's Chapel, skilled in transportation logistics and compassionate communication. Enhanced operational efficiency through process improvements while maintaining strict adherence to OSHA regulations. Recognized for cultural sensitivity and exceptional customer service, ensuring respectful care for grieving families during challenging times. Fast learner committed to professional development.

Seeking to transition into Funeral Arrangements, leveraging strong organizational and interpersonal skills.

Personable and compassionate, with natural ability to provide support in sensitive situations. Familiar with procedures related to mortuary operations and skilled in handling administrative and technical tasks. Dedicated to offering respectful and efficient services to honor families and their loved ones.

Overview

20
20

Years of professional service experience

Work History

Transportation Specialist

S.C.I. McDonald's Chapel
12.2023 - 03.2025


  • Promoted a safe work environment through strict adherence to OSHA guidelines on chemical handling and storage in the mortuary setting.
  • Assisted in the respectful transport of remains from hospitals or homes to the funeral home, adhering to proper protocols.
  • Maintained a clean and orderly mortuary environment, ensuring optimal conditions for embalming and preparation processes.
  • Conducted regular inspections of preparation room equipment to ensure proper functioning and maintain compliance with industry regulations.
  • Contributed to effective team communication by promptly updating internal records on client interactions and service details.
  • Demonstrated cultural sensitivity when working with diverse clientele, adapting services to honor unique customs and traditions as requested by clients.
  • Handled sensitive client information discreetly and responsibly, maintaining strict confidentiality in accordance with industry standards.
  • Actively participated in continuing education opportunities to stay current on best practices within the funeral service profession.
  • Provided exceptional customer service by remaining attentive to the needs and concerns of grieving families throughout all stages of the funeral process.
  • Prepared deceased individuals for visitations and services by performing tasks such as dressing, cosmetology, and casketing.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Assisted colleagues with embalming procedures when needed, demonstrating skillful technique while always upholding respect toward the deceased individual.

Administrative Assistant

Tehama County S.E.L.P.A.
08.2021 - 09.2021
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Contributed to policy updates, researching regulations to ensure company compliance.

Administrative Assistant

Express Employment Professionals
06.2018 - 08.2021
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Dispatched the evacuation of multiple care facilities during the Car Fire and retained accurate documentation for tracking evacuees as well as for billing post evacuation.

Education

Bachelor of Arts - Cultural Anthropology

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Compassionate communication, empathetic
  • Cultural sensitivity
  • Transportation logistics
  • Valid CA driver's license
  • OSHA regulations
  • MS word, excel, and outlook
  • Body preparation and sanitizing
  • Funeral home services
  • Knowledge of HMIS, Compass
  • Teamwork and collaboration
  • Fast learner

Timeline

Transportation Specialist

S.C.I. McDonald's Chapel
12.2023 - 03.2025

Administrative Assistant

Tehama County S.E.L.P.A.
08.2021 - 09.2021

Administrative Assistant

Express Employment Professionals
06.2018 - 08.2021

Bachelor of Arts - Cultural Anthropology

Santa Rosa Junior College

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