Hi, I’m
CAMERON J. HUGHES
Alexandria,VA
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Summary
Recent Bachelor of Healthcare Administration graduate and former US Navy Hospital Corpsman with a passion for providing the highest quality care and service. Hands on experience and knowledge of practices and principles of healthcare management and the daily operations of a healthcare organization. Proven abilities in leadership, project management, communication, and customer service. Diverse background as an EMT, account manager, schoolteacher, and leading sales rep; with the ability to motivate teams and lead by example. A people person who inspires a strong sense of mission and purpose that aligns with corporate values. Excellent communication and interpersonal skills with the ability to quickly build relationships and form trust with people from various backgrounds.
Overview
11
years of professional experience
7
years of post-secondary education
Work History
Old Ebbitt GrillWashington, DC
Front of House Waiter
11.2021 - Current
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
AGON, INCVienna, VA
Account Manager
02.2021 - 04.2022
Job overview
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Leading company sales rep for multiple/consecutive months.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
The Retina Group of WashingtonReston, VA
Ophthalmic Technician
06.2020 - 06.2021
Job overview
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Kids Duo English AcademyYokosuka, Japan
English Teacher
03.2016 - 10.2019
Job overview
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
US NavyYokosuka, Japan
Program Manager
02.2013 - 12.2015
Job overview
- Managed command and branch clinics DRMO (property reutilization) program and ensures equipment properly processed without equipment loss. Managing over 7000 medical and dental items valuing $30 Million dollars, for U.S Naval Hospital and 8 Branch Health Clinics and 2 Annexes.
- Reutilized over 1300 medical/dental supplies, and computer’s valuing $2.7 million saving the Dept of Defense an estimated $1.5 million.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Routinely passed audits by the joint-commission and other 3rd party agencies to ensure accuracy of records.
US NavyPortsmouth, VA
Pediatric Medical Assistant
02.2012 - 02.2013
Job overview
- Motivated and knowledgeable sailor, whose initiative and commitment contributed to the seamless delivery of quality healthcare to 15,000 “Children of Heroes” in the Department of Defense’s largest Pediatric Clinic.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
US NavyPortsmouth, Virginia
Emergency Room Medical Technician
02.2011 - 02.2012
Job overview
- Responsible for completion of daily tasks, which include but are not limited to; Intravenous therapy, venipuncture, cardiac monitoring, 12 lead electrocardiograms, secondary assessments, medication administration, patient education, and minor surgical procedures.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Communicated with patients and families to obtain patient medical histories and vital information.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
Education
Phoenix UniversityPhoenix, AZ
Bachelor of Science from Healthcare Administration
11.2018 - 12.2021
Freedom High SchoolWoodbridge, VA
High School Diploma
09.2006 - 06.2010
Skills
Record/Data ManagementSales experienceCustomer satisfactionSupply ManagementBudgetingEMR/EHR SystemsClassroom facilitatorPhlebotomyAuditsComputer SkillsCommunicationPersonnel ManagementProject managementMS Office Suite
Training and mentoring
Inventory and restocking
Team Building
Seasoned in medical clinical procedures
Hiring and recruitment
Patient education and counseling
Project oversight
Immunizations
Performance improvement
Customer Relations
Good communication skills
Telephone etiquette
Medical terminology knowledge
Staff Management
Accreditation coordination
Relationship building and retention
Multidisciplinary team collaboration
Organizational skills
Integrity and Personal Responsibility
Logical, Critical Thinking and Problem-Solving Abilities
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Selected to serve notable VIP guests for major private events.
- Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
- Named "Teacher of the Year" at Kids Duo in 2017-2018.
- Saved the Dept of defense over $1 million dollars through efficient equipment reutilization program (DRMO)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front of House Waiter
Old Ebbitt Grill
11.2021 - Current
Account Manager
AGON, INC
02.2021 - 04.2022
Ophthalmic Technician
The Retina Group of Washington
06.2020 - 06.2021
Phoenix University
Bachelor of Science from Healthcare Administration
11.2018 - 12.2021
English Teacher
Kids Duo English Academy
03.2016 - 10.2019
Program Manager
US Navy
02.2013 - 12.2015
Pediatric Medical Assistant
US Navy
02.2012 - 02.2013
Emergency Room Medical Technician
US Navy
02.2011 - 02.2012
Freedom High School
High School Diploma
09.2006 - 06.2010