Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Jacoby

Cameron Jacoby

Server - Researcher
Mount Laurel,New Jersey

Summary

Exceptional knowledge in reception, concierge, and customer service areas. With over five years of experience working in teams, took on management/leadership roles as well as maintained cooperation and coordination to achieve success in the workplace consistently. Offering efficiency, professionalism, and team-building expertise. Looking to apply knowledge and abilities to a challenging new position.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Server

Firebirds Wood Fired Grill
Moorestown, NJ
11.2022 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Research/Development

Climit
New Brunswick, NJ
04.2022 - Current
  • Developed plans to execute agreed-upon research projects within budget and time requirements.
  • Supported other researchers in study- and project-related activities.
  • Executed qualitative and quantitative research studies using multiple proven research methodologies.

Server/Caddie/Guest Services/Food Runner

TopGolf
Mount Laurel, NJ
03.2019 - 11.2022
  • Communicated proactively to resolve disputes or handle complaints.
  • Provided excellent and professional service to ensure guest satisfaction.
  • Educated new players and staff members on rules of the game, course policies, and strategies to improve performance.
  • Fostered world-class service to patrons and golfers.
  • Maintained tact and professionalism in high-pressure situations.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Greeted guests, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Cashier/Food Runner/Drive-Thru Team Member

ChickFilA
Mount Laurel, NJ
05.2020 - 06.2020
  • Learned base level people skills
  • Found success in serving people while maintaining safety precautions set by a pandemic
  • During a stressful time, found ways to push through challenges in a safe and effective way while providing world- class service and attitude with customers
  • Tackled customer service during the infancy of the COVID-19 pandemic and quarantine lockdowns.

Barista/Baker/Cashier

Panera Bread
Mount Laurel, NJ
10.2018 - 03.2019
  • Maintained a calm demeanor during high-volume periods and special events
  • Worked closely with front-end staff to assist customers
  • Trained new team members in cash register operation, stock procedures, and customer services
  • Learned roles of other departments to provide coverage and keep store operational

Merchandising Assistant

Elias Wilf
Owings Mills, MD
07.2018 - 09.2018
  • Developed and maintained strong client relationships to facilitate smooth discussions and timely strategy updates
  • Assisted and coordinated the assembly of product displays and advertisements
  • Maintained cooperation and communication between associates and retail stores Worked with leaders in the company to choose how to position products on retail floors.

Education

High School Diploma -

Lenape High School
Medford, NJ
09.2017 - 06.2021

Some College - Business Marketing

Rutgers The State University of New Jersey
New Brunswick, NJ
08.2021 - Current

Skills

    Team Leadership, Time Management, Relationship Building, Problem Detection and Resolution, Conflict Resolution, Flexible and Adaptable

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Timeline

Server

Firebirds Wood Fired Grill
11.2022 - Current

Research/Development

Climit
04.2022 - Current

Some College - Business Marketing

Rutgers The State University of New Jersey
08.2021 - Current

Cashier/Food Runner/Drive-Thru Team Member

ChickFilA
05.2020 - 06.2020

Server/Caddie/Guest Services/Food Runner

TopGolf
03.2019 - 11.2022

Barista/Baker/Cashier

Panera Bread
10.2018 - 03.2019

Merchandising Assistant

Elias Wilf
07.2018 - 09.2018

High School Diploma -

Lenape High School
09.2017 - 06.2021

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Cameron JacobyServer - Researcher