Camerra James
Oakland,CA
Summary
Accomplished Property Management professional with 8+ years of experience leading high-rise, lease-up, and multi-site luxury communities. Recognized for transforming underperforming assets into top-performing portfolios, driving occupancy above 90%, and reducing delinquency by six figures. Adept at managing multimillion-dollar budgets, vendor contracts, and compliance requirements while cultivating high-performing teams that consistently exceed goals. Known for a strategic, hands-on leadership style and the ability to deliver results in even the most complex markets.
Overview
9
9
years of professional experience
Work History
Community Manager
Greystar Property Management
02.2025 - Current
- Direct day-to-day operations for a 300+ unit community, managing leasing, resident relations, and maintenance.
- Lead and develop a team of 7, coaching performance, setting KPIs, and ensuring consistent 7-day coverage.
- Boosted occupancy from 81% to 94% within 90 days through targeted renewal strategies and optimized concession offers.
- Oversee AP invoice queues, P-Card reconciliations, and monthly variance reports; present financial results to regional leadership.
- Coordinate vendor bids and contracts for large-scale projects, ensuring compliance with insurance and safety standards.
- Implement resident engagement initiatives that improved satisfaction and retention scores.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Community Manager
Greystar Property Management
08.2024 - 02.2025
- Oversaw luxury high-rise with 400+ units in SOMA, supervising full site staff and tenant lifecycle.
- Executed renewal and concession strategy that reduced delinquency by $200K while stabilizing occupancy.
- Managed budgets, forecasting, rent roll analysis, and concession amortization with detailed variance reporting.
- Ensured compliance with SF Rent Board; partnered with legal counsel on evictions and contract disputes.
- Strengthened resident retention through proactive communication and curated community events.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
Multi-Site Property Manager
Preferred Talent Solutions ( Contract)
04.2024 - 08.2024
- Oversaw operations across multiple communities simultaneously, ensuring occupancy, collections, and resident satisfaction during transitional management periods.
- Directed leasing, renewals, budgeting, and staff coverage across assigned assets.
- Partnered with owners and asset managers to stabilize properties, resolve escalated resident issues, and prepare financials.
- Trained onsite teams and provided leadership continuity while permanent managers were onboarded.
- Developed strong relationships with vendors to negotiate favorable contracts for services such as maintenance, landscaping, and security.
Property Manager
Cushman & Wakefield
05.2019 - 03.2024
- Directed operations for a 900+ unit luxury high-rise lease-up, driving occupancy growth from initial openings to stabilization.
- Built leasing, maintenance, and resident services teams; trained staff and implemented operational standards.
- Managed multimillion-dollar budgets, CAM reconciliations, vendor negotiations, and monthly variance reports.
- Increased NOI by reducing vacancy/turnover loss through targeted renewal and concession strategies.
- Partnered with ownership during development phases to design resident experience programs and operational workflows.
- Elevated tenant satisfaction with curated events, premium service delivery, and proactive communication.
Assistant Property Manager & Leasing Manager
Cushman & Wakefield
01.2017 - 2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept accurate records of all resident and tenant correspondence.
- Showed apartments to potential tenants and answered questions regarding community.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Skills
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Financial budgeting and reporting
- Entrata, Yardi, CRM, Onesite, Knock, Realpage
- Payment processing
- Calendar management
- CRM software
- Staff management
- Contract negotiation
- Price structuring
- Multitasking and organization
- Adaptability and flexibility
Timeline
Community Manager
Greystar Property Management
02.2025 - Current
Community Manager
Greystar Property Management
08.2024 - 02.2025
Multi-Site Property Manager
Preferred Talent Solutions ( Contract)
04.2024 - 08.2024
Property Manager
Cushman & Wakefield
05.2019 - 03.2024
Assistant Property Manager & Leasing Manager
Cushman & Wakefield
01.2017 - 2019
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