Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameryn Clack-Blanco

Jacksonville

Summary

Dynamic and results-driven professional with experience as a Shift Leader at Dunkin' Donuts for 7+ years, excelling in team leadership and cash handling. Proven ability to resolve customer issues and enhance workplace culture while maintaining high standards. Strong communicator dedicated to fostering positive relationships and ensuring operational efficiency.

Overview

7
7
years of professional experience

Work History

Shift Leader

Dunkin' Donuts Franchising
01.2018 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Veterinary Technician

Macclenny Vet Clinic
01.2021 - 02.2024
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Participated in ongoing training sessions to remain current on industry trends and best practices, ensuring the provision of optimal patient care.
  • Enhanced office organization with effective filing systems, resulting in easier access to patient records.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Educated patients on available services within the practice, promoting further utilization of resources tailored to their specific requirements.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Streamlined patient check-in process for faster and more accurate information gathering.

Veterinary Technician/Front Desk Coordinator

First Coast No More Homeless Pets
01.2025 - 05.2025
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

Education

Associate of Science - Radiology

Florida State College
Jacksonville, FL
05-2026

Psychology

Baker County Senior High
Glen St Mary, FL
05-2018

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Strong verbal and written communication
  • Customer service focus
  • Goal setting and tracking
  • Issue resolution
  • Interpersonal relations
  • Technical support
  • Telemarketing expertise
  • Verbal and written communication
  • Emergency response planning

Timeline

Veterinary Technician/Front Desk Coordinator

First Coast No More Homeless Pets
01.2025 - 05.2025

Veterinary Technician

Macclenny Vet Clinic
01.2021 - 02.2024

Shift Leader

Dunkin' Donuts Franchising
01.2018 - Current

Associate of Science - Radiology

Florida State College

Psychology

Baker County Senior High

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