Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bookkeeper
HEB Grocery Store
06.2022 - Current
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Reconciled and corrected issues with financial records.
Enhanced customer satisfaction by providing professional and timely assistance with business center services.
Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Answered phone calls to handle customer concerns and complaints.
Maintained a clean and organized business center, ensuring a professional atmosphere conducive to productivity.
Shadowing Student
Texas Physical Therapy Specialist
03.2024 - 03.2024
Observed Physical Therapists' job actions.
Shadowed PT professionals in everyday activities.
Learned how to properly assess pain and surgical recovery with accuracy and efficiency.
Excellent communication skills with patients
Shadowing /Student Observer
Mint Physical Therapy
06.2022 - 07.2022
Documented observations and permanent records to record job specifics, challenges and requirements for end reporting.
Observed Physical Therapists job actions.
Shadowed PT professionals in everyday activities.
Learned how to properly assess pain and surgical recovery with accuracy and efficiency.
Excellent communication skills with patients
Service Receptionist
Kahlig Auto Group
05.2018 - 12.2021
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Investigated and resolved customer inquiries and complaints quickly.
Exhibited high energy and professionalism when dealing with clients and staff.
Responded proactively and positively to rapid change.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.