Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameryn Scott

Houston,TX

Summary

Dedicated Patient Care Coordinator successful at care determinations, interdisciplinary coordination and team leadership. Strategic planner and analytical problem solver with 3 years in healthcare environments. Excellent knowledge of care options, financial impacts and insurance.

Overview

4
4
years of professional experience

Work History

Patient Care Advocate

Accredo Specialty Pharmacy
10.2023 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Answered over 60 daily incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Medical Screener

CSL Plasma
11.2021 - 10.2023
  • Took over 50 daily body waist, height and weight measurements, documenting results in records
  • Utilized screening equipment to obtain hematocrit and protein readings
  • Identified patient care requirements by establishing personal rapport with potential and actual patients
  • Cleaned and maintained screening equipment to prevent infection and preserve condition
  • Took blood samples from right or left hand index finger for blood analysis.
  • Conducted basic screening procedures to verify compliance with donation criteria.

Technical Support Agent

Sykes Inc.
01.2021 - 08.2021
  • Troubleshot issues on device-specific problems, network performance, and internet connectivity
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Monitored systems in operation and quickly troubleshot errors for over 50 customers daily
  • Delivered support for internet service and connectivity-related issues pertaining to operating system, PC, and browser configuration
  • Diagnosed issues through process of elimination by asking probing questions
  • Provided customers with overview of installation activity, site-specific information, and access to technical contacts.

Education

Bachelor of Arts - Kinesiology

University of Houston
Houston, TX
12.2020

Skills

    • HIPAA Compliance
    • Client documentation
    • Goal Setting
      • Multitasking ability
      • Process Improvements
      • Proficient in Microsoft Office, Pega CRM, Salesforce, Avaya Phone System, RxHome, and Genesys Workspace

Timeline

Patient Care Advocate

Accredo Specialty Pharmacy
10.2023 - Current

Medical Screener

CSL Plasma
11.2021 - 10.2023

Technical Support Agent

Sykes Inc.
01.2021 - 08.2021

Bachelor of Arts - Kinesiology

University of Houston

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Cameryn Scott