Cameryn Smith
Tallahassee,FL
Summary
Dynamic hospitality professional with extensive experience, excelling in staff training and operational efficiency. Proven track record in enhancing guest satisfaction through effective communication and quality assurance. Adept at problem-solving, I consistently implement strategies that improve team performance and streamline processes across diverse lodging environments.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
AC Hotel by Marriott
Tallahassee, FL
02.2025 - Current
- Assigned daily housekeeping tasks to optimize efficiency and monitored productivity levels.
- Trained new housekeepers on cleaning standards, maintenance protocols, and equipment usage.
- Established clear policies and procedures for housekeeping operations to enhance overall performance.
Front Office Supervisor
Sheraton Steamboat Resort Villas
Steamboat Springs, CO
04.2024 - 10.2024
- Oversaw daily front office operations, assisting guests and supporting agents effectively.
- Monitored time and attendance to ensure compliance with staffing protocols.
- Maintained accurate filing of registration cards, disciplinary actions, and guest complaint logs.
Front Desk Agent
Four Seasons Las Vegas
Las Vegas, NV
05.2023 - 04.2024
- Welcomed and registered hotel guests, verifying information and establishing payment methods.
- Ensured smooth and comfortable stays for all guests throughout their visits.
- Checked guests out, preparing and explaining bills with accurate charge postings.
Lodging Operations Assistant Manager
Pursuit Collection
West Glacier, MT
04.2022 - 05.2023
- Trained and supported guest services and lodging teams across four properties.
- Managed staff performance, including disciplinary actions and revenue documentation.
- Developed solutions to maximize operational efficiency within teams.
Education
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
Las Vegas, NV05.2023
Skills
- Quality assurance
- Customer relationship management
- Staff training
- Operational efficiency
- Problem solving
- Effective communication
Timeline
Housekeeping Supervisor
AC Hotel by Marriott
02.2025 - Current
Front Office Supervisor
Sheraton Steamboat Resort Villas
04.2024 - 10.2024
Front Desk Agent
Four Seasons Las Vegas
05.2023 - 04.2024
Lodging Operations Assistant Manager
Pursuit Collection
04.2022 - 05.2023
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
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