Cameryn Smith
Tallahassee,FL
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
4
4
years of professional experience
Work History
Housekeeping Supervisor
AC Hotel by Marriott
02.2025 - Current
- Delegate daily housekeeping tasks to maximize efficiency and oversee operations to ensure optimal productivity
- Coach and mentor new housekeepers, defining standards for policies and procedures related to cleaning, maintenance, equipment, and overall work output
- Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
Front Office Supervisor
Sheraton Steamboat Resort Villas
04.2024 - 10.2024
- Supervise day-to-day front office activities, focusing on assisting guests, supporting agents, monitoring time and attendance, and organizing essential paperwork (registration cards, disciplinary actions, guest complaint logs, etc.)
- Facilitate training for new agents and coach front desk personnel to provide prompt, courteous, and professional service for all guests
Front Desk Agent
Four Seasons Las Vegas
05.2023 - 04.2024
- Greet and register hotel guests, confirm guest information, secure method of payment, and guarantee seamless and comfortable stay
- Processed guest check-outs, preparing and explaining bills while ensuring accurate charge postings.
Lodging Operations Assistant Manager
Pursuit Collection
04.2022 - 05.2023
- Trained and supported all guest services and lodging team members for four different properties
- Supervise staff, including executing disciplinary actions, processing revenue paperwork, and identifying solutions to enhance overall efficiency.
Assistant Housekeeping Manager
Steamboat Ski Resort
09.2021 - 04.2022
- Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
- Maintained high-quality service standards through regular communication with guests and other hotel departments.
- Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
Education
Bachelor of Science - Hospitality Management
University of Nevada
Las Vegas, NV05.2023
Skills
- Guest relations
- Customer service
- Cleaning and sanitation
- Task assignment
- Training and mentoring
- Staff training and development
- Workload prioritization
- Staff evaluations
- Performance improvements
- Inter-department collaboration
Timeline
Housekeeping Supervisor
AC Hotel by Marriott
02.2025 - Current
Front Office Supervisor
Sheraton Steamboat Resort Villas
04.2024 - 10.2024
Front Desk Agent
Four Seasons Las Vegas
05.2023 - 04.2024
Lodging Operations Assistant Manager
Pursuit Collection
04.2022 - 05.2023
Assistant Housekeeping Manager
Steamboat Ski Resort
09.2021 - 04.2022
Bachelor of Science - Hospitality Management
University of Nevada
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