Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Processing Cletk
USPS
Doral, FL
11.2020 - Current
Processed customer requests for refunds or replacements of products purchased by mail order.
Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
Utilized automated sorting machines to quickly sort large volumes of mail.
Arm Mobile Officer
SECURITAS
Hollywood, FL
07.2018 - 09.2020
Performed periodic tours to check for irregularities
Monitored departure of employees and visitors against theft
Enforced regulations and directives for the site
Secured premises and personnel by patrolling property monitoring surveillance equipment.
Customer Service Representative and Cashier, Stock
Family Dollars
Hollywood, FL
10.2016 - 07.2018
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Performed daily opening and closing procedures for the register area.
Janitor
Miami Dade College - Wolfson Campus
Miami, FL
06.2014 - 06.2016
Sweep, mop and vacuum floors of all areas.
Clean and sanitize restrooms, sinks, countertops and other surfaces.
Empty wastebaskets and trash containers.
Disinfect equipment and supplies using germicides or steam-cleaning equipment.
Replenish bathroom supplies such as soap, paper towels and toilet tissue.
Clean windows, walls, ceilings, carpets and furniture in assigned areas.
Maintain janitorial supply inventory.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL
06-2010
Skills
Performing patrol duties
Guarding against theft
Guarding against shoplifting
Guarding against vandalism
Handling emergency situations
Handling medical emergencies
Handling accidents
Handling other threats
Monitoring security
Ensuring protection
Providing assistance
Customer service
Professionalism
Additional Information
Capable of preparing detailed report and record, Proven record of performing duties efficiently under stressful conditions
Timeline
Processing Cletk
USPS
11.2020 - Current
Arm Mobile Officer
SECURITAS
07.2018 - 09.2020
Customer Service Representative and Cashier, Stock