Summary
Overview
Work History
Education
Skills
Timeline
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Camesha Maxwell - Harris

Long Beach,CA

Summary

I have a bubbly, professional demeanor and an upbeat personality. It is important to to demonstrate ethical and professional integrity in the workplace. While working with people and the public, showing a caring, compassionate, and down-to-earth nature comes naturally to. I enjoy working with a team with people who are motivated, creative, and ready to embrace change.
Growing professionally with an oraganizaion that fosters inclusivity, values a culture of care, inspires excellence and unity, and is committed to making a difference in the community.

Overview

8
8
years of professional experience

Work History

Outreach and Recruitment Specialist

Long Beach Community College
10.2023 - Current
  • Serving as an Outreach and Recruitment Specialist engaging with students daily to provide individual support.
  • Demonstrating commitment to student- centered and customer service - oriented mindset, fostering positive interactions with diverse students population.
  • Contributed to planning and outreach events to attract prospective students overall success of recruitment initiatives
  • Guide students through application process, ensuring a seamless and supportive experience.
  • Conduct thorough needs assessment to identify the nature and extent of the students emergency for holistic assistance.
  • Evaluating each case individually and allocate financial resources accordingly, covering essential needs during emergencies.
  • Providing ongoing follow up support to students to ensure access to resources and services needed for sustained stability

Program Assiatant

Long Beach Rescue Mission
09.2022 - 10.2023
  • Input information for intake of New Life Program residents and maintain confidential files.
  • Maintain office supplies for Learning Center
  • Responsible for record keeping Lydia House resident roster.
  • Assisting with New Life Program Class instruction, records, and assignments as needed.
  • Actively monitor guests, ensure compliance with all program guidelines and expectations.
  • Conduct property/room inspections, as needed.
  • Follow established protocols for medical emergencies and unusual/disruptive activity.
  • Facilitate conflict resolution and intervene to diffuse any potential volatile and or hostile situations.
  • Assist with orientation, intake, and discharge, as needed.
  • Assisting case management for houseless, low-income, populations coping with mental health, substance abuse, and recovery difficulties.
  • Assess residents individual long-term plan in conjunction with the Program Manager created by a goal system monitoring progress in money management, tenant/landlord education, housing advocacy, referrals to employment opportunities, etc.


Student Life Staff Assistant

Long Beach City College
09.2021 - 02.2022
  • Greet visitors and students upon arrival at Student Union in accordance with applicable LBCC standards, policies, and regulatory guidelines to promote a safe student environment.
  • Serve as a vital resource to students by referring students to student services as appropriate.
  • Provided immediate, ongoing, and efficient information and problem resolution to students in a timely manner via telephone, e-mail, or chat.

Lead Associate Concierge

SCAN Health Plan
08.2015 - 08.2020
  • Supports Concierge in owning end-to-end experience and relationship for t assigned members.
  • Responsible for planning and assigning tasks and providing coaching Concierge Advocates to ensure members’ issues are resolved.
  • Monitor, evaluate, and score inbound calls against established quality assurance instruments and standards.
  • Provide daily coaching and guidance to team on delivering concierge-level service.

Education

Bachelor of Arts - Communication

California State University of Long Beach
Long Beach, CA
09.2024

Associate of Arts - Communication Studies

Long Beach City College
Long Beach, CA
02.2022

Skills

  • Excellent organizational skills and strong ability to prioritize tasks
  • Ability to conduct responsibilities without direct supervision
  • Microsoft programs Word, Excel, and Outlook
  • Dependable and Responsible

Timeline

Outreach and Recruitment Specialist

Long Beach Community College
10.2023 - Current

Program Assiatant

Long Beach Rescue Mission
09.2022 - 10.2023

Student Life Staff Assistant

Long Beach City College
09.2021 - 02.2022

Lead Associate Concierge

SCAN Health Plan
08.2015 - 08.2020

Bachelor of Arts - Communication

California State University of Long Beach

Associate of Arts - Communication Studies

Long Beach City College

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Camesha Maxwell - Harris