Cametra Pitts
Midwest City
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
19
19
years of professional experience
Work History
Patient Access Representative
Mercy Hospital
08.2023 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
HUC
Integris Southwest Medical Center
03.2023 - 10.2023
- Greeted patients
- Responsible for managing patients registration, verifying insurance information,
- Patient admissions
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Lead
OU Children's Hospital
10.2022 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Patient Sitter
St Francis Hospital
08.2021 - 10.2022
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
CNA
First Call
07.2014 - 03.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
St John
07.2011 - 02.2014
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cross Trained Assistant (CNA/Secretary)
Hillcrest
03.2006 - 09.2011
- Worked in Labor & Delivery
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
No Degree - Nursing
Connors State College
Warner, OKCertified Nursing Assistant -
Tulsa Technology Center
Tulsa03-2006
High School Diploma -
East Central High School
Tulsa, OK06-2004
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Medical terminology
- Healthcare systems navigation
- Appointment scheduling
- Registration and admissions
- Multitasking and organization
Timeline
Patient Access Representative
Mercy Hospital
08.2023 - Current
HUC
Integris Southwest Medical Center
03.2023 - 10.2023
Team Lead
OU Children's Hospital
10.2022 - 03.2023
Patient Sitter
St Francis Hospital
08.2021 - 10.2022
CNA
First Call
07.2014 - 03.2020
CNA
St John
07.2011 - 02.2014
Cross Trained Assistant (CNA/Secretary)
Hillcrest
03.2006 - 09.2011
No Degree - Nursing
Connors State College
Certified Nursing Assistant -
Tulsa Technology Center
High School Diploma -
East Central High School
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