Camey Lam Chan

· Cultivated customer loyalty, promoted repeat customers and improved sales.

· Increased sales revenue by developing and maintaining strong client relationships.

· Exceeded monthly sales targets through proactive prospecting and lead generation.

· Attended monthly sales meetings and quarterly sales trainings.

· Boosted sales revenue by implementing effective lead generation strategies and building strong customer relationships.

· Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.

· Collaborated with team members to develop innovative sales approaches, fostering a competitive edge within the industry.

· Managed territory effectively, strategically prioritizing accounts and allocating resources accordingly for optimal results.

· Improved overall team performance by providing mentorship and guidance to junior sales representatives.

· Trained and mentored new sales representatives.

· Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency's success.

· Answered customer questions about products and services, helped locate merchandise, and promoted key items.

· Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

· Presented feedback to management on customer service trends and improvement areas.

· Obtained client information by answering telephone calls.

· Contributed to team objectives in fast-paced environment.

• Engraver, Admin : Manage end of event inventories, recaps feedbacks and Report back to field manager.
• Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
• Improved sample accuracy by conducting thorough inspections and implementing proper storage methods.
• Increased efficiency in sample processing through meticulous organization and effective time management.

• Restocked and organized merchandise in front lanes.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Reviewed weekly sales ads and monitored price changes.
• Increased sales revenue by developing and implementing strategic sales plans.
• Built strong client relationships through consistent communication and effective problem-solving.