Dynamic Certified Emergency Medical Technician (EMT), Wildland Firefighter, and Structural Firefighter with proven leadership abilities and a strong track record of effective collaboration in high-pressure team environments. Equipped with advanced training in mechanical systems, medical response protocols, and fire suppression techniques, ensuring readiness for diverse emergency situations. A proactive approach to safety management complements core leadership skills, driving team performance and aligning with organizational objectives. Committed to continuous professional growth through specialized certifications and expanded responsibilities within the emergency services sector, with flexibility for relocation as needed.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Division of Child and Family Services
Nevada Department of Health and Human Services
02.2024 - Current
Education, employment, training, treatment, care and custody of juvenile offenders residing within a State Youth Training Center
Maintain comprehensive records of assigned youths' program activities
Provide individual guidance pursuant to State or federal laws and regulations.
Encourage individuals in a one-to-one or small group situation
Establish rapport and gain the trust of others
Work as part of a team
Work in a disciplined manner according to set procedures, sequence and pace
Work independently and follow through on assignments with minimal direction
Operate a computer to enter and retrieve data; respond to emergency situations such as searching for runaway youths and learn techniques in applying first aid
Learn and implement appropriate verbal, behavioral or physical interventions to control youth displaying aggressive, hostile or violent behavior
Establish and maintain cooperative working relationships with co-workers, youths, parents, other department personnel, outside agencies, and the general public.
Security techniques involving the custodial care of youth to provide a safe atmosphere for youth and staff; institutional rules, regulations, policy and procedures; rules and equipment associated with a variety of sporting and recreational activities
Health and safety guidelines and regulations applicable to a juvenile justice facility
Interviewing techniques
Non-violent crisis intervention techniques
Basic principles of treatment and therapeutic approaches such as behavior modification and anger management, treatment team concepts and processes, proper use of communications and security equipment, applicable State laws related to the juvenile justice system; related juvenile justice agencies; training and supervisory techniques.
Encourage a stimulating, accepting learning environment, maintain a professional demeanor in the face of resistance, indifference or hostility, negotiate and exchange ideas, information, and opinions with others to arrive jointly at decisions, conclusions, or solutions
Identify personality traits and functioning levels of youths, establish appropriate professional relationships and maintain ethical boundaries, write clear observational and behavioral reports to describe people or scenes; persuade others to accept or adopt a specific course of action
Underground and Surface Warehouse Technician
United States
02.2021 - 10.2024
Company Overview: Carlin, NV
Prepare and complete orders for delivery or pickup according to schedule
Receive and process warehouse stock products
Perform inventory controls and keep quality standards high for audits
Keep a clean and safe working environment and optimize space utilization
Manage the shipping workflow and other warehouse operations
Assign tasks and work orders to warehouse associates
Maintain the daily shipping and receiving schedule
Dispatch and answer inbound truck orders
Review open and closed sales orders and invoices
Categorize inventory and complete inventory tracking
Manage work schedules, oversee stock control, and process orders
Plan future capacity requirements and work closely with all areas of the supply chain to ensure effective service delivery for production
Recognize the crucial parts that suppliers and sub-contractors play in delivering business objectives
Inventory Control, set up and maintained accounts with local vendors
Planning and buying parts for scheduled maintenance
Fixed P.o.’s for venders and buyers
Have a good knowledge of the tools, techniques, or processes for selecting and managing vendors
Create the company’s supply chain strategy, Sourcing, Coordinating and ordering supplies.
Analyze data from shipping and delivering processes to find bottlenecks and other issues
Monitor logistics to make sure they run smoothly
Maintain supply chain inventory and records
Train and guide employees
Carlin, NV
Salt Lake City, UT
Company Overview: Wildland Firefighter Red Card Communications, Logistics, Ordering and Safety
Prepare and plan course outlines, including learning objectives and evaluation criteria.
Use word processing, database, spreadsheet, presentation, internet, and email software.
Use software such as Blackboard or WebCT. Prepare and plan outlines, including learning objectives and evaluation criteria.
Warehouse ordering, distributing, and sourcing for firefighters
Qualified Radio Operator, Dispatcher, Firefighter 2, IC-5, INCM, Base Camp Manager, and Security Manager
Dispatched over 1,000 police, firefighters, or medical emergency personnel as necessary and appropriate in response to citizen calls.
Prioritized calls and emergency SMS messages by importance and urgency.
Determined most appropriate traffic routes for emergency response vehicles.
Maintained awareness of emergency vehicle locations at all times to keep cross-agency communication clear and effective.
Recorded all calls, SMS texts, emergency and non-emergency responses, and other actions in both written and digital formats. Assist Communications Unit Leader in designing communication system to meet incident operational needs.
Gather cost information for additional communication equipment needs. Order additional communications vendor services (e.g., telephone, satellite communication, microwave, etc.).
Identify locations for equipment to be installed (e.g., repeaters, telephone lines).
Represent Communications Unit Leader as needed.
Initiate and maintain accurate records of communications equipment.
Establish an accountability system for issuing and returning radios and other communications equipment.
Transfer geographic locations of communications equipment to local maps.
Recover and account for communications equipment.
Identify and prioritize incoming information and determine an appropriate response.
Identify and convey any operational restrictions to the Incident Communications Center Manager (INCM).
Establish installation priorities while adhering to safety standards regarding communications.
Determine an appropriate location for communications equipment and coordinate with local communication technician, agency, and/or personnel.
Install communication equipment at determined locations.
Coordinate the transportation of equipment and personnel.
Provide incident personnel with appropriate equipment based on the Incident Radio Communications Plan (ICS 205).
Identify types and quantity of communications equipment based on the IAP or other relevant plans.
Ensure personnel can operate assigned equipment.
Test components of communications equipment to ensure the incident’s systems are operational.
Clone and/or program radios for the incident.
Perform an operational test of communications systems throughout duration of the incident.
Accomplish minor field repair of incident communication equipment.
Place orders for the replacement of incident communication equipment.
Plan for battery replacement of incident communication equipment.
Ensure interruptions in system operations are minimized throughout the incident.
Provide communications support for data operations and imagery.
Managed and delegated routine tasks to crew members to ensure the fire readiness of personnel and fire apparatus (proper gear, tools, and supplies inspected for safety and ready for the operational shift). Assist the operator with daily vehicle checks (fluid checks, lights, pump checks, and air breaks).
Successfully installed hose lays (simple, progressive, Mobil attack), construct hand line, holding, patrolling, mop-up, and safely extinguish vehicle and dumpster fires for our SCBA program.
Logging all tickets with complete and pertinent detail.
Invoicing/closing tickets including time & labor expense.
Acting as the main point of support communication for clients & the related service personnel.
Coordinating and working closely with all operating teams creating a better user experience.
Answering phones and dispatch ticket queue.
Providing resolution to support calls based on ability.
Instructed and assisted fellow crew members in live fire drills.
Able to gather and identify weather data, fuel conditions, topography, and terrain features to predict fire behavior.
Proficient at administration process such as Paycheck 8, Microsoft Word and Excel.
Regularly participated in briefings, tailgate safety meetings, safety training's, AAR's and team building exercises.
Preformed regular project work such as road and trail maintenance, fuels reductions, vegetation piling and routine station maintenance.
Lead crew members using various suppression and hazard mitigation techniques.
Assured recreation areas were maintained in accordance with standards and reports on condition of area.
Developed group and individual contacts by providing forest recreation information and answering questions about recreation management on the unit.
Checked identification, collected campground fees when appropriate, and completed appropriate documentation.
Utilized a variety of specialized tools, equipment, and techniques while actively suppressing wildfires, such as a Pulaski, shovel, McLeod, ax, and chainsaw to control the spread of wildfire.
Relayed locations, facts, and figures effectively to the field units for fire dispatch.
Determined burning indices, staff preparedness, and suppression/aviation resource evaluation.
Entered data into fire-related computer systems and database.
Received emergency calls and responded in a calm, confident and active manner to the same.
Wildland Firefighter Red Card Communications, Logistics, Ordering and Safety
Fire Marshal and Trainer Level II
Utah State
12.2018 - 04.2022
Company Overview: Sandy, UT
Regulation, inspections and plan reviews of new construction of hospitals, clinics, State buildings, schools, jails, prisons and universities. Five Deputy Fire Marshals are assigned to the Fire Prevention Section which includes a Fire Protection Engineer.
Fire cause and origin determination/arson investigation assistance provided upon request from agencies that do not have the personnel or expertise in this area. There are Six Investigators assigned to fire cause and origin determination and arson investigation. The Chief Deputy Fire Marshal assists when necessary.
Coordination of State-wide fire training through the Utah Fire and Rescue Academy (UFRA) located in Provo
Responsible for aiding with training for awareness, operations and technician level responders; requesting and directing HMEP grant funds; acting as liaison to LEPC’s; coordinating with the SERC; providing technical support to Haz Mat teams and response agencies. Develop staff by providing information, educational opportunities, and experiential growth opportunities
Provide occupational training that suits their existing aptitudes, Help develop training materials, Perform skills assessments, and Track student progress
Maintained close contact with the Fire Service community throughout the State. Works directly with the Fire Prevention Board and the LPG Board. Promotes Fire Prevention Education and Public Safety concepts throughout the state.
Represents the Fire Service related legislation when requested by the legislative body. Maintains the office as the lead agency in the fire service in the state and promotes the positive role of the fire service community.
Answer and direct phone calls, Organize and schedule appointments and meetings, maintain contact lists, Produce and distribute correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports, Develop and maintain a filing system, Research and creates presentations, generate reports, Resolve administrative problems.
Handle multiple projects, Handle sensitive information in a confidential manner
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Maintain professional and technical knowledge by attending workshops; reviewing professional publications; establishing personal networks; participating in professional societies, contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
Develop and update administrative systems to make them more efficient
Sandy, UT
Fire Captain
Wendover City Fire Department
01.2018 - 12.2019
Provided 24-hour emergency response to 13,000 residents
Maintained accurate and detailed logs of all events that occurred during each shift.
Processed and logged accurate and detailed incident reports.
Responded to calls in both routine and emergency situations.
Educated the public and community members on fire safety and prevention methods.
Quickly acted to contain any hazardous chemicals that could catch fire, leak, or spill.
Maintained a very strong knowledge of firefighting principles and suppression methods, which enabled proper decision making in emergency situations.
Maintained contact with fire dispatchers to notify them of the need for additional firefighters and supplies, or to detail any difficulties encountered.
Educated the public and community members on fire safety and prevention methods.
Inspected all equipment following a fire call to ensure that everything was working properly.
Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
Coordinated, scheduled, and maintained team resources to ensure top levels of operational readiness.
Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies such as SCBA's, bunker gear, and radios to ensure top readiness.
Directed implementation of comprehensive training operations, including drills, inspections, tests, and performance evaluations.
Supervised and coached 18 new staff members.
Firefighter/EMT
City of Wendover Utah
03.2014 - 06.2019
Educated the public and community members on fire safety and prevention methods.
Quickly acted to contain any hazardous chemicals that could catch fire, leak, or spill.
Maintained contact with fire dispatchers in order to notify them of the need for additional firefighters and supplies, or to detail any difficulties encountered.
Established water supplies, connected hoses, and directed water onto fires.
Maintained a very strong knowledge of firefighting principles and suppression methods, which enabled proper decision making in emergency situations.
Cut and cleared brush, as well as dug trenches to create fire lines using axes, chainsaws or shovels.
Laid out and connected hoses to fire hydrants in order to fight fires.
Patrolled burnt areas after fires to locate and eliminate hot spots that may restart fires.
Inspected all equipment following a fire call to ensure that everything was working properly.
Implemented corrective and preventive measures.
Trained with other departments to facilitate mutual aid response.
Communicated road closures and other obstacles to response team.
Responded to fire, crash and rescue calls.
Brought department into compliance with Collective Bargaining Agreement provisions.
Communicated with traumatized and injured people to determine medical needs, fire origins and number of persons in need of rescue.
Table Dealer
Nugget Casino
01.2015 - 06.2018
Selected for high-limit rooms routinely because of professionalism and expertise in casino table games.
Provided excellent customer service and welcomed visitors from different cultures all over the world.
Developed a quick rapport with customers to create an enjoyable gaming experience.
Provided on-the-job training for new hires or department transfers as requested by management.
Able to quickly learn and communication new processes and games being rolled out on the casino floor to ensure team member comprehension.
Maintaining a high quality of guest service according to [company name] Values Statement.
Staying up-to-date on current procedures.
Possess the ability to multitask and make split second decisions and completing simple math equations with little to no error, while providing proper guest service.
Must be able to communicate in a positive and professional demeanor during all interactions with customers while protecting Downstream assets.
EMT-B
04.2003 - 07.2011
Rescued fire victims and administered emergency medical aid.
Responded to emergency fire alarms quickly and effectively.
Communicated with lucid patients to gather incident and medical history information.
Administered tests and medication to stabilize patients in the field or in transit.
Operated emergency vehicles in a safe and efficient manner to transport emergent patients.
Conducted equipment and vehicle checks with required frequency to ensure proper operation.
Monitored patient status during ambulance transport and transfer.
Evaluated patient vital signs and status to determine care needs.
Demonstrated a commitment to quality care through continuous training and development.
Executed well-informed critical decision making in high-pressure situations.
Assessed need for, ordered, obtained and interpreted appropriate lab tests.
Assessed situation severity of emergent medical incidents and provided care accordingly.
Created children's area in waiting room to make practice more family-friendly.
Ensured safety and well-being of patients.
Education
EMT-B -
Emt-b
Wells, NV
07.2011
Firefighter 1 and 2 - undefined
Hazmat Instructor
Drone Instructor and pilot - undefined
Skills
Verbal communication
Written communication
Operating office equipment
Computer literacy
Keyboard data entry
Teamwork
Independent work
Results-oriented
Initiative
Accountability
Microsoft Excel
Communication skills
Decision making
Quick learning
Rational thinking
Good judgment
Diverse team environment
Microsoft Word
Data entry
Product knowledge
SAP
Attention to detail
Adobe Acrobat
Computer skills
Multi-tasking
Adobe Creative Suite
Certification
Hazmat Instructor
Hazmat Specialist
Firefighter 1 and 2
Drone Instructor and pilot
BLS Certification
EMT-B
EMT Certification
Timeline
Division of Child and Family Services
Nevada Department of Health and Human Services
02.2024 - Current
Underground and Surface Warehouse Technician
United States
02.2021 - 10.2024
Fire Marshal and Trainer Level II
Utah State
12.2018 - 04.2022
Fire Captain
Wendover City Fire Department
01.2018 - 12.2019
Table Dealer
Nugget Casino
01.2015 - 06.2018
Firefighter/EMT
City of Wendover Utah
03.2014 - 06.2019
EMT-B
04.2003 - 07.2011
Salt Lake City, UT
Firefighter 1 and 2 - undefined
Hazmat Instructor
Drone Instructor and pilot - undefined
EMT-B -
Emt-b
Publications Links
Utah Public Safety Summit, https://gpss2021.sched.com/speaker/camicarter
DEVELOPMENTAL SPECIALIST III at Nevada Department of Health and Human ServicesDEVELOPMENTAL SPECIALIST III at Nevada Department of Health and Human Services