Cami Castro

Hi! I am a Friendly, customer-focused worker that has promoted customer loyalty and retention through attention to detail, excellent mathematical skills and strong customer service. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generates repeat business by anticipating customer needs and following up on outstanding issues. Maintained high customer satisfaction levels by going extra mile to personalize service. Processed cash register transactions on POS and provided correct change. Answered inbound calls to greet and assist customers with various needs and questions. Resolved customer inquiries, complaints, and issues providing insightful solutions. Returned customer calls and responded to inquiries and complaints. Communicated with clients over phone, email and chat platforms.

Youth Volunteer with experience leading children, specifically girls, in middle school and younger. in fun and engaging activities. Talented at directing groups of up to 32 or more participants. Maintained professional and upbeat attitude when collaborating with others, answering questions and enforcing rules.

English