Cami Drew
Boonville,MO
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Manager
Regus
06.2019 - Current
- First point of contact for new and existing customers and visitors therefore providing an exceptional impression and service
- Responsible for the day to day running of the center and providing services including:
- Managing switchboards; handling calls of various internal /external clients as well as various Regus areas of business
- Managing meeting room booking system
- Preparing offices for move-in/ move-outs
- Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries
- Resetting Meeting Rooms to accommodate bookings
- Administrative tasks- delivering their mail, answering their phones, sending their packages, ordering their office supplies
- Procurement
- Demonstrate ownership of the center to ensure the center is show ready at all times-
- Ensure continual upkeep and standards of business center to include offices, meeting rooms and communal areas
- Contributes to the overall revenue of the center by identifying opportunities to promote Regus products and services
Customer Service Representative
BTC Bank
11.2022 - 05.2023
- Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
- Assist customers with routine account-related requests.
- Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
- Promotes and explains financial institution services such as consumer and mortgage loans, IRAs, certificate of deposit, safe deposit boxes, traveler's checks and money orders.
(Temporary Fill-in Until) March 1, 2019
Robert Half Temporary Contract for (Regus)
10.2018 - 02.2019
- First point of contact for new and existing customers and visitors therefore providing an exceptional impression and service
- Responsible for the day to day running of the center and providing services including:
- Managing switchboards; handling calls of various internal /external clients as well as various Regus areas of business
- Managing meeting room booking system
- Preparing offices for move-in/ move-outs
- Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries
- Resetting Meeting Rooms to accommodate bookings
- Administrative tasks- delivering their mail, answering their phones, sending their packages, ordering their office supplies
- Procurement
- Demonstrate ownership of the center to ensure the center is show ready at all times-
- Ensure continual upkeep and standards of business center to include offices, meeting rooms and communal areas
- Contributes to the overall revenue of the center by identifying opportunities to promote Regus products and services
Education
Bachelor's degree - Technical Management (BACHELOR OF SCIENCE)
DeVry University
Lansing, IL10.2009
High School Diploma -
Boonville R-1 High School
Boonville05.1994
Skills
- Complaint handling
- Payment processing
- Complaint resolution
- Client relations
- Microsoft outlook
- Call management
- Administrative support
- Microsoft PowerPoint
- Microsoft Office Suite
- Microsoft Excel
- Clerical support
- Dispute resolution
- Product sales
- Staff education and training
- Lead generation
Certification
- Educator License with Stipulations
- Teaching Certification
- EMR Certified
- First Aid Certification
- CPR certified
- Professional Educator License
Timeline
Customer Service Representative
BTC Bank
11.2022 - 05.2023
Community Manager
Regus
06.2019 - Current
(Temporary Fill-in Until) March 1, 2019
Robert Half Temporary Contract for (Regus)
10.2018 - 02.2019
Bachelor's degree - Technical Management (BACHELOR OF SCIENCE)
DeVry University
High School Diploma -
Boonville R-1 High School
Additional Information
- SUMMARY OF SKILLS
- First Aid and CPR certified Medicaid Familiarity
- MS Office Criminal Law Knowledge
- Filing Management Child Management
- Multi-Tasking EMR Certified
- Accounting/Pay Role Teaching experience
- Excellent communication skills Time Management
- MS Word Case Management
- Office Management Call Center