Cami Hall
Chouteau,OK
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am organized, motivated, and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Associate
Wal-Mart Store
Pryor, OK
08.2023 - 04.2024
- Helped customers locate items within the store using the inventory system.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Handled incoming calls from customers regarding orders or other inquiries.
- Researched information related to merchandise availability or pricing.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended, selected and located merchandise based on customer desires.
- Bagged or packaged purchases and wrapped gifts.
- Assisted in selecting items according to customer preferences.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Secured and stored items until customer pickup.
Clerk/2nd Assistant Manager
Fiesta Mart LLC
Chouteau, Oklahoma
09.2019 - 08.2023
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Processed customer orders promptly and accurately.
- Courteously answered phones while providing excellent customer service.
- Resolved discrepancies between invoices and purchase orders quickly.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Processed accounts payable and accounts receivable updates to maintain current financial records.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Computed, recorded and proofread data or reports.
- Trained staff members to perform work activities and use computer applications.
- Inventoried and ordered materials, supplies and services.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Completed work schedules, managed calendars and arranged appointments.
- Assisted with the development of staff training programs and materials.
- Directed daily operations, including scheduling and customer service.
Shift Manager
McDonald's
Chouteau, OK
05.2018 - 05.2019
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Resolved conflicts between staff members in a professional manner.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Organized special events such as holiday sales or promotional campaigns.
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
- Upheld company standards and compliance requirements for operations.
- Coached employees on interactions with customers to drive exceptional service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Directed and led employees and team members on effective operations, methods and procedures.
Education
High School Diploma -
Claremore High School
Claremore, OK05-2016
Skills
- Leadership Qualities
- Preparing reports
- Data Entry
- Workplace Safety
- Cash Handling
- Management Support
- Oral communication
- Attention to Detail
- Product Merchandising
- Relationship Building
- Business strategies
- Cross-Functional Teamwork
- Sales expertise
- Loyalty Program Promotion
- Client Engagement
- Time Management
- MS Office
- Performance Evaluations
- Customer interaction
- Project Reporting
- Complex Problem-Solving
- Strategy Development
- Record and File Management
- Sales Techniques
- Research abilities
- Customer Service
- Work Planning and Prioritization
- Decision-Making
- Courteous and Professional
- POS System Operation
- Computer Skills
- New Hire Training
- Store Organization
- Product Knowledge
- Inventory Management
- Team building
- Reliable and Responsible
- Excellent Written and Verbal Communication
- Store Opening and Closing
- Written Communication
- Problem-solving aptitude
- Analytical Thinking
- Friendly and Helpful
- Team Leadership
- Exceeding Customer Expectations
- Active Listening
- Safety and Cleanliness Standards
- Networking abilities
- Strong Communication and Interpersonal Skills
Affiliations
- Reading
- Writing
- Spending time with my loved ones
References
References available upon request.
Timeline
Associate
Wal-Mart Store
08.2023 - 04.2024
Clerk/2nd Assistant Manager
Fiesta Mart LLC
09.2019 - 08.2023
Shift Manager
McDonald's
05.2018 - 05.2019
High School Diploma -
Claremore High School
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